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buyer has asked me to delay shipping for 2 weeks, as they are going to be out of town
Never ran into this,is there a way to do so without ebay holding it against me ....because if i do this, i wont enter a shipped or tracking info by the suggested date ?
2 comments
eric*s_stuff
·2 years agoeBay sellers: DO NOT delay shipping!
I did what I thought was the right thing by giving my buyer excellent customer service. He asked me to delay shipping by a few days. After some online research, I was satisfied eBay would look at the buyer/seller message thread, confirm I did what the buyer wanted, and remove the late shipment ding. After my web site request to remove the late shipment ding was denied, I called eBay, and the agent also refused to remove it. He also said they'll know if I print a UPS or USPS label and sit on it for a few days before shipping.
Going forward, I'm going to regretfully tell the buyer I cannot delay shipping since it would affect my seller rating with eBay.
kh-laura
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.