Buyer bought a "2000 CHEERIOS Lincoln Cent * Promotion * BU * COA." Received a Neutral Feedback " The picture showed the certificate with it which wasn't included. Didn't like that." It's on the reverse of the Card. Buyer doesn't know how to read or is just a dumb A**. Anyway he was incorrect. He did receive the COA. Requested revision. Is there anything eBay can do to help? I know they don't like helping the Seller inability to le...

Your feedback reply was excellent. At this point, i wouldnâ€™t sweat the neutral since it does not affect your feedback score. Nor does it count in your performance metrics. Your reply alerts future buyers that this was a user error and not a reflection on you. Buyers are smart enough to recognize a consumer mistake. This neutral will not hurt your sales. Your stellar feedback is impressive.

Buyer Feedback | Selling | eBay Community

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