Buyer Disputing Charge With Credit Card | Selling

tarac3463 · 2024-11-05T12:33:52.508000Z

Hello again. I made a post yesterday saying a buyer claimed they didnâ€™t get their package. USPS had it marked as delivered. I talked to my post office. They tracked it and said it was delivered to their cluster box at their apartment. Buyer claims they asked around and no one has it. They filed for an item not received refund. Refused to check with their post office. Now today the filed a dispute with their credit card. eBay said they closed the claim because they filed a dispute. Am I now going to lose my payment for an issue that is beyond my control? I donâ€™t know if their package was stolen or if they are lying? I have no idea how to contact eBay to find out if I am losing my payment or what to do? Thanks in advance!

Discussions

Buyer Disputing Charge With Credit Card | Selling | eBay Community