Buyer demanding refund for "damage" that isn't damage | Selling

kiarla · 2022-11-06T07:11:59.824000Z

A buyer sent a message outside business days and bought the item in question. Then got mad that I didnt ship it fast enough all in the span of 4 hours on a non business day. This item I acquired first hand at the source and verified no damage. There is no certificate of authenticity in this area. I kept this item pristine until I decided I didn't want it anymore. When I made the post, I described it in detail specifically for collectors of said item. I included pictures and everything.Now the buyer is demanding a refund for "damage" that isn't damage after demanding I spend 3x the cost of shipping in addition to the base shipping fee ebay collected. Refunding the buyer will put me in the red for half the cost of the item because of this. Is there anything I can to not lose money?

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Buyer demanding refund for "damage" that isn't damage | Selling | eBay Community