Buyer bid, then demanded I cancel his bid, now threatening me if he wins
I have a buyer who bid on an item. He then sent a message saying he didn’t want it anymore, and to cancel his bid. It’s not my responsibility to cancel bids for buyers. If you bid, you need to be prepared to pay. If you’re the kind of person who just bids and then decides you don’t want something and you expect the seller to oblige, you shouldn’t be on eBay. Regardless, I ignored his request. He then sent me the message above, saying that if he wins the item *he* bid on, he’s going to leave *me* negative feedback. Is there a way I can report this threatening and abusive behavior to eBay? I will not be threatened by someone who can’t play by the rules he agreed to in the TOS. Any help would be appreciated. Thanks!
19 comments
wastingtime101
·1 year agoHow to cancel a buyer's bid:
https://www.ebay.com/help/selling/listings/cancelling-bid?id=4140
Adding someone to your blocked buyer list:
https://www.ebay.com/bmgt/BuyerBlock
@theclemsonkidcards - heed the advice from experienced sellers on this discussion to cancel and block. Everybody is giving you good advice to protect your account and save you from grief. Why are you letting this guy take up any of your time or head space? Be done with it and move on with your life.
Buyer,
I cancelled your bid. For future reference, this is how you can retract your own bid without having to wait for the seller: https://www.ebay.com/help/buying/bidding/retracting-bid?id=4013
Seller
youn2240
·1 year agoI would just cancel it because they don't want the item. or force them to buy it and then send it to them and hope they change their mind after stewing on it for 2 weeks about how upset they are at you. you don't have to cancel do whatever you think feels best.
kensgiftshop
·1 year agoJust cancel his bid and move on.
What would you do if he won, paid and received the card, then tore it up and filed an INAD?
soh.maryl
·1 year agoWhat would you rather do? Refuse to cancel, buyer pays, you ship and buyer opens an item not as described case, with you being required to send him a shipping label if you want your item back? Or just cancel, citing "buyer requested" as the reason and then block that buyer?
luckythewinner
·1 year agoAny help would be appreciated.
Forcing someone to pay for an item they clearly do not want is foolish and short-sighted.
Why in the world would a seller TRY to get negative feedback and ENCOURAGE a fraudulent return?
These "principles" of yours will only cause you grief on this site.
1grand6
·1 year agoSadly based on these answers that eBay does not protect sellers the way I thought when I recently opened a storefront. Buyers that do this should be blocked from eBay and at least made to open a new account to get around the ban. My item was off the market for a week due to non payment and report buyer is not even working. I canceled the order and blocked but the damage was already done and other sellers are not protected from this yahoo. Very sad to know what protections I read and thought are there is not.
soh.maryl
·1 year agoBuyers have 3 days to pay. On day #4, seller cancels, citing "buyer didn't pay" as the reason.
What damage would be done when a seller does that? Buyers should be blocked from eBay because of one UPI? However, two UPIs and you can refuse to deal with that buyer.
Are you familiar with the options a seller has? What protection did you think you had, but didn't?
greatstuff80
·1 year agoJust cancel and block them. It's not worth the potential headaches later.
1786davycrockett
·1 year ago@theclemsonkidcards
One thing to consider, that has not been thoroughly discussed by others --
If you refuse to cancel this bid, and IF they win, this buyer will probably open up a "not as described" case against you -- and there is a 99.99999% chance that you will lose that case.
And what is to control your buyer from returning your item in the same condition in which you had shipped it?
Or shipping you back something entirely different?
Or something largely worthless?
Or maybe even something very gross and disgusting?
As others have suggested, put this fire out NOW -- cancel this buyer's bid, and add them to your BBL.
Who needs this much drama?
lux.ra_14
·1 year agoNever try to force a buyer into a transaction.
He doesn't want the item.
He wants to make trouble for you.
Why would you want that?
dhbookds
·1 year agoClick yourself out of possible trouble. If he wins, he'll probably pay........and then claim NAD for a return and you'll end up eating the shipping.......... Instead of being "right".....do the best thing for yourself.
fern*wood
·1 year agoHow nice it would be if we were always given the opportunity ahead of time to avoid problems.
glenvonnie
·1 year agoI would cancel and block them, you can't control other's behavior or let it upset you. It's not worth the time and stress to try to do anything else. I've had some real doozies over 20 years and learned early to eliminate the problem as quickly and easily as possible.
natoman777
·1 year agoThey can retract their bid, or you can cancel their bid. Do that, then report them to eBay. Move on...
They can't leave feedback if you retract their bid.
annadryl
·1 year agoYou really want this guy to be a thorn in your side? He has warned he will be.
Be grateful for the heads up and cancel as buyer requested. You don't have to put them in their place (can you really?) just be done with these numptys. Move on.
chevymontecarlo88
·1 year agoJust cancel and move on. The last thing you need is a buyer who ends up returning an item. Block them once you cancel so they can't bid/buy from you again.
klhmdg
·1 year agoThe buyer can cancel his own bids as long as there is still 12 hours left on the auction.
The buyer can also request to cancel the sale and not pay.
You should read about cancelations and bid retractions. eBays policies and TOS allows buyers to cancel.
Most sellers who know what can happen if you dont cancel will gladly cancel and add the buyer to their friends list.
Just respond to the buyer professionally that they can retract their bids themselves OR you can just go in and do it and be done with this "buyer"
rudy2828
·1 year agoFriends list - I like that. 😀
With friends like this who...
loose_goose_garage
·1 year agoReport them to eBay for Feedback extortion
A couple of the reasons eBay will remove Feedback:
We remove neutral/negative feedback when:
Extortion and manipulation
We remove all feedback that: