Bulk Revisions not working
My store has 1500+ listings. To assist with back-end ERP integrations, I have been trying to add SKU's to my listings (Which I didn't need before, but do now). I downloaded the listings through the Seller Hub and made the revisions, keeping the format. The .csv has been uploaded and I was able to see the report of what was Successful and Revised, what was skipped, what had errors (Like missing Model Numbers, etc...). It has been 24 hours, and I have checked with multiple Browsers (Chrome, Firefox, Edge...) but none of the listings are reflecting any of the changes, despite the report saying the Revisions were uploaded successfully. What am I missing here? I need this project done.
5 comments
cbcbreakers
OP1 year ago@tools_apps_team@ebay any insight on this? I have a complete re-work of SKUs and MFG Part#'s for my listings in the correct format, it reports successfully uploaded, but a week later, it still hasn't applied the changes despite reporting successful.
tools_apps_team@ebay
Hello @cbcbreakers,
To update Custom Label (SKU), please be sure to use the edit price and quantity template, and be sure to upload the file in Seller Hub Reports (not from the "Manage active listings" page).
1. Click "Uploads" on the left side of Seller Hub Reports.
2. Click "Get template."
3. Select "Listings" as template source.
4. Select "Edit price and quantity" as template type.
5. Click "Download."
You can then edit the file to make the changes you want. If you don't intend to change the quantity, I would recommend you delete the Available quantity column from the file to avoid the possibility of inadvertently changing the quantity on your listings.
Before you save the file, make sure that the item numbers are displayed normally. Excel tends to display long numbers in scientific notation (for example, 3.12E+11).
To upload the file in Seller Hub Reports, click "Upload template" and then choose the file.
cbcbreakers
OP1 year agoThis might be the answer. However, we are having an issue modifying our listings. Error messages. Because my Seller Level is below standard, it won't let me modify any of my listings. These Modifications (SKUs) are necessary to verify our stock and correct the Below Standard performance we've had. We've had to cancel orders as items sold on other storefronts prior to Ebay's and the listing wasn't removed as it had no SKU to track down. I desperately need to get my SKUS updated to correct this issue. Is there an E-bay employee that can assist/override? Without SKU's, we can't fix the issue.
If the answer is "we haven't met the minimum requirements to sell on Ebay", why does Ebay charge us for our Store monthly? We need this fixed, ASAP.
All listings returned the following error:
Error - The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.|<div>
<div class=""errPanel""><div class=""panel-n""><div class=""panel-e""><div class=""panel-w""></div></div></div><div class=""panel-head""><table border=""0"" cellspacing=""0"" cellpadding=""0""><tr><td class=""panel-icon""></td><td class=""err-msg""><div><b class=""error"">Your seller performance is below standard</b></div><div><p>It looks like you haven’t met the minimum requirements to sell on eBay, which means we’ve limited the amount of items you can list. You should have already received an email in your My Messages section of eBay about this restriction.</p>
<p><a href=""http://pages.ebay.com/help/policies/seller-non-performance.html"" target=""_blank"">Seller performance standards</a> help ensure sellers provide excellent customer service from beginning to end. When you fall below our minimum standards, you’re creating experiences that erode confidence and drive buyers away.</p>
<p>To see the limits on your account, click the Selling link under <a href=""http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling&ssPageName=STRK:ME:LNLK:MESX"" target=""_blank"">My eBay</a> or to learn more about why your seller level is Below Standard, go to your <a href=""http://cgi6.ebay.com/ws/eBayISAPI.dll?SellerDashboard"" target=""_blank"">Seller Dashboard</a>. </p></div></td></tr></table></div><div class=""panel-s""><div class=""panel-e""><div class=""panel-w""></div></div></div></div>
</div><font color=""#757575"" size=""1"">{e263607-1246251x}</font>|1246251|<div>
<div class=""errPanel""><div class=""panel-n""><div class=""panel-e""><div class=""panel-w""></div></div></div><div class=""panel-head""><table border=""0"" cellspacing=""0"" cellpadding=""0""><tr><td class=""panel-icon""></td><td class=""err-msg""><div><b class=""error"">Your seller performance is below standard</b></div><div><p>It looks like you haven’t met the minimum requirements to sell on eBay, which means we’ve limited the amount of items you can list. You should have already received an email in your My Messages section of eBay about this restriction.</p>
<p><a href=""http://pages.ebay.com/help/policies/seller-non-performance.html"" target=""_blank"">Seller performance standards</a> help ensure sellers provide excellent customer service from beginning to end. When you fall below our minimum standards, you’re creating experiences that erode confidence and drive buyers away.</p>
<p>To see the limits on your account, click the Selling link under <a href=""http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling&ssPageName=STRK:ME:LNLK:MESX"" target=""_blank"">My eBay</a> or to learn more about why your seller level is Below Standard, go to your <a href=""http://cgi6.ebay.com/ws/eBayISAPI.dll?SellerDashboard"" target=""_blank"">Seller Dashboard</a>. </p></div></td></tr></table></div><div class=""panel-s""><div class=""panel-e""><div class=""panel-w""></div></div></div></div>
</div><font color=""#757575"" size=""1"">{e263607-1246251x}</font>|Your seller performance is below standard It looks like you haven’t met the minimum requirements to sell on eBay, which means we’ve limited the amount of items you can list. You should have already received an email in your My Messages section of eBay about this restriction. {URL0} help ensure sellers provide excellent customer service from beginning to end. When you fall below our minimum standards, you’re creating experiences that erode confidence and drive buyers away. To see the limits on your account, click the Selling link under {URL1} or to learn more about why your seller level is Below Standard, go to your {URL2}.|Below_STD_GMV_Block|1246251|http://pages.ebay.com/help/policies/seller-non-performance.html|Seller performance standards|{URL0}|http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling&ssPageName=STRK:ME:LNLK:MESX|My eBay|{URL1}|http://cgi6.ebay.com/ws/eBayISAPI.dll?SellerDashboard|Seller Dashboard|{URL2}|
janet9988
·1 year agoEbay does not care if you keep your store as they earn money from the store subscription.
Cancel your store subscription.
cbcbreakers
OP1 year ago@tools_apps_team@ebay tools_apps_team@tools_apps_team@ebay?