Buyers claims she wants to request a refund for an item, but is restricted because she cannot insert a picture of the item and says its because I do no accept returns. I already told her that was no problem and just start the return process. She claims item is permanently stained and doesn't understand why I want it back. She just wants me to send the money without the shirt. She has sent me 10 messages. and threatens me with reporting this to Ebay.

The reason for the picture is because she is filing an item not as described, so she needs to include a photo to show the item she received. If she gets it to go thru, you will have to issue a return shipping label. I do not know if a normal return request will go thru for your approval if you have selected no returns.

Buer cannot request refund | Selling

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Buer cannot request refund | Selling | eBay Community