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Bid cancellation. Would you block this buyer?
I just had someone place a bid and six minutes later retract the bid. I have no issues with that, better before the auction closes. BUT, the reason they cancelled the bid was that the seller changed the item description. Which I certainly did not. The reason they used makes me uncomfortable. In this circumstance would you block them from bidding again?
24 comments
kh-stanley1
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
phil6425
·2 years agoAlso, consider what your buyers or potential buyers see; other buyers may not know the seller, and only see hidden identities of competing bidders. When other bidders see that the high bid was cancelled or retracted, they might wonder about the validity of the seller's action (integrity); as to whether shill bidding has occurred. Should the other bidders stop participating in the seller's auctions, (they might ponder).
Another reason (besides shill bids), might be that a competing and 2nd highest bid is within just 1 bid increment, and has thus revealed was that the high bidder's highest bid actually is. Some bidders may wish that they had not bid as soon as they did, because now - one of their better or best competing bids is known, (to anyone reading the bid history).
And a bidder is more likely to lose an auction, if competitors know exactly what they have previously bid.
And some bidders wish to win an auction at the lowest possible bid.
ageless_fashion
OP2 years agoI just want to thank you all for reading and the advice. You are all so kind and helpful. The listing wasn't changed so apparently the buyer changed his mind and just used the changed description as their reason. I am grateful they retracted their bid instead of buying and not paying or requesting a cancellation after purchase. You are all appreciated and probably don't get told that often enough.
susanb1872
·2 years agoAbout changing a description on an auction--you can't change what was originally written but you can add information in a separate paragraph. Sometimes you need to add missing information or add clarification to the item specifics.
ageless_fashion
OP2 years agoIt was this auction:
404437973208
Gold Tone Collezio Quartz Ladybug Watch Pendant Necklace with New Battery
The potential buyer was the only bid at $13, a penny more than my starting price.
nobody*s_perfect
·2 years agoThank you for providing the listing number. Now that we can see the listing and its bid history, it's clear that some of the possible reasons mentioned above do not apply: The listing was not revised nor added to (as you had already stated), and the bidder wasn't trying to flush out the proxy bid of an earlier bidder. He apparently just changed his mind, possibly because eBay showed him something he liked better.
a_c_green
·2 years agoOkay, thanks. If viewing the history using any account other than yours (the seller), the user ID is shown in disguised form, but clicking on that disguised ID will bring up his 30-day bid history, which includes 6 bid retractions in the past 30 days and 65 over the past year. (You must be logged out of your selling account in order to bring up the selling activity of that bidder on the Bid History page. If logged in as the seller, you can also view his total bid retractions on the Feedback as a Buyer tab of his feedback page, right side, about halfway down.)
Given that record, I would block him before he messes up any similar auctions of yours. Not much else you can do about him as he did not actually win the auction or fail to pay later.
ageless_fashion
OP2 years agoBuyer is blocked. Not a track record I would be comfortable dealing with. Thanks everyone.
simba6
·2 years agoIt's the eBay pick a lie system. They don't have a choice I just no longer want it. Sill it's better than making up a false SNAD to return it on your dime. Since they did it so fast, it looks like they might not have thought it through before bidding. I would not block over that.
a_c_green
·2 years ago@ageless_fashion : It would be really helpful if you would point to which auction we're talking about. Another common reason for bid retraction is if the bidder wants to uncover the current leader's high bid, so he can decide whether to outbid him, either now or before the auction ends.
inhawaii
·2 years agoLooks like I'm in the minority but I don't block a bidder/buyer just for canceling.
A few weeks ago I sold a $50 item. A few minutes later the buyer asked to cancel.
I did, no problem. I did not block the buyer.
A few minutes later he bought 2 of them.
byrd69er
·2 years agoBlock and move on.
ckimodog
·2 years ago@ageless_fashion
Yeah, nip it in the bud. Most likely they found the same item cheaper from another seller. Sorry.
Happy Selling.
stephenmorgan
·2 years agoYep and most likely after they looked at it or bid on it eBay flooded them with offers of similar like items for sale. In a way it seems to be encouraged by eBay to buy a different item.
a_c_green
·2 years agoDepends... which auction was it?
12345jamesstamps
·2 years agoYou can look at the bidder's history of a year...how many bid retractions does this bidder have? If it's like a few...no problem....like maybe one no problem. I have seen bidders with 150+ bid retractions in a year...those would be blocked.
ageless_fashion
OP2 years agoThanks everyone. I wasn't concerned that the bid was retracted. I was just uncomfortable with the reason. Your input helped. Thanks again.
dentalsales4u
·2 years agoI didn't think you could change your description when it had bids.
Am I wrong??
inhawaii
·2 years agoYou are correct!
Why didn't I think of that? LOL
buyselljack2016
·2 years agoOf course, the reason is likely a lie chosen from the limited reasons, but...................... it is possible that a buyer could look at a listing, delay placing a bid during which time the seller could have changed something without the buyer noting the change before bidding.
Also, although once again, probably not happening in 6 minutes, and probably not the case here, but a seller could "add info to a listing with bids"(not allowed to change) significantly changing something about the listing that would make a buyer wish to retract a bid. In those instances of significant change, the seller should end the listing, but we know that doesn't always happen.
nobody*s_perfect
·2 years agoWhen a bidder starts the bid retraction process, they have to chose a reason from a very short list which is sometimes referred to as the "Pick a lie" list. I agree with the above sentiment that if a bidder/buyer makes you uncomfortable enough to start a thread about them, then you should block.
monster-deals
·2 years agoIf the question is "do I block this buyer?"
The answer is ALWAYS "Yes."
Always.
coolections
·2 years agoALL buyers lie about the reason so I would not worry about it. Ebay does not give the choice of finding something cheaper or changed mind so they have to lie. They already retracted their bid so the odds of them coming back are slim to one.
inhawaii
·2 years agoI wouldn't block the bidder.
Buyers make mistakes all the time.
I would be a little curious about the changing the description remark.
Why not just message the buyer and ask them about it?