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Best Offer Timer Extension - Seller Announcement
What's Changing
Starting March 24th 2026, buyers in the US and UK will have 96 hours (4 days) to respond to a seller’s counteroffer on a Best Offer, up from the current 24 hour window. This change aligns with the Seller-initiated offer timer which was extended in 2024.
Key Details
- Previous timer: 24 hours
- New timer: 96 hours (4 days)
- Effective date: March 24th 2026
- Markets affected: US and UK only
Why This Change Matters
The extended response window gives buyers additional time to make decisions, which can lead to:
- Higher acceptance rates for offers
- Increase completed sales
- Better buyer experience and engagement
- Reduced missed opportunities from expired offers
What You Need to Do
No action required. This change will be automatically applied to all Best Offer listings in the US and UK markets starting mid-March 2026.
Your existing Best Offer settings and pricing strategies will remain unchanged.
Frequently Asked Questions
Q: Will this affect my current active Best Offers? A: Offers active during the rollout will continue under the 24-hour timer. New offers created after mid-March will automatically use the 96-hour timer.
Q: Can I opt out or customize the timer duration? A: No, the 96-hour timer will be the standard for all Best Offer listings in US and UK markets.
Q: Will this change apply to other markets? A: Currently, this update is only for US and UK markets. Additional markets may be considered in the future.
Q: Will I still be notified when a buyer responds to my offer? A: Yes, all existing Best Offer notifications will continue to work as they do today.
Q: Can I still decline or counter an offer during the 96-hour window? A: Absolutely. You can respond to offers at any time within the 96-hour window, just as you do now.
Q: What happens if the listing ends before the 96-hour offer expires? A: The offer will expire when the listing ends, regardless of the timer status.
Q: What happens to the offer timer when my item auto-relists?
A: When an item auto-relists, any new offers or counteroffers sent after relisting will use the updated 96-hour timer.
Need Help?
For questions or support regarding Best Offers:
- Seller Help Center: Best Offer Help Articles
- Seller Support: Contact us through the Help & Contact section
- Community Forums: Connect with other sellers in the Seller Community
