Being abused as a seller by eBay and freight forwarding buyers?
Enough Is Enough: A Call for Sellers to Speak Out
If you’ve been selling on eBay for any length of time, you may have experienced what many are now calling a pattern of seller mistreatment — suspended accounts without warning, unjustified chargebacks, withheld funds, and a total lack of transparency in buyer disputes.
We’re told there are policies. We’re told there’s support. But when the system breaks, we’re left to absorb the loss — and fight to be heard in a process that feels intentionally stacked against us.
Many sellers have attempted to resolve disputes directly with eBay, only to be ignored, penalized further, or gaslighted into silence. When legitimate concerns are raised, there is little to no accountability. Instead, we face roadblocks, bureaucracy, and in some cases, financial harm with no recourse.
It’s time to ask the bigger question: How many of us have been treated this way? And why hasn’t anything changed?
If you’ve been affected by seller-related issues with eBay that feel unethical, deceptive, or unresolved, you’re not alone. There is strength in numbers, and the only way to bring about change is to start speaking out together.
If you’re ready to come forward, share your experience, or simply be part of a growing network of sellers demanding accountability — please reach out. There’s a path forward, and it starts with visibility.
gator08041971
·1 year agoI have to admit, I personally dislike buyers that use freight forwarders. It feels like they are cheating to get around restrictions. I personally only want to sell to buyers in the US. This is just how I want to conduct my sales. I have nothing against anyone wanting to do international stuff.
But that is denied when the buyer appears to be from the US, has no red flags in their feedback, but when the sale occurs the address shows where its going and I will be honest. It irks me.
And it happens quite often. Obviously I want to make a sale, I want to be a good seller, but at the same time I really don't like having to follow through with it. Its distasteful to me.
I can't deny every one of them that happen, that will eventually ruin me as a seller just as bad as the ones that would pull things like this. Now, ones that seem to be questionable with their feedback or history (or lack of) I might cancel. But I even have restrictions set for buyers in my sellers settings to minimize even that risk.
But what do you do instead? Bend over and deal with it apparently, as it's going to cause a seller the least issue.
Buyers use forwarders for potentially 3 reasons:
I don't think scams are a primary reason, however they could try to use the forwarder to scam sellers. And some forwarders could scam the buyer or the seller as well. I'm sure every forwarder is extremely vetted and trustworthy. *snort
I called a forwarder once. I could tell right away it was a shoddy operation by the way they answered the phone and communicated with me.
Fortunately that one instance ended up resolved, but it also could have been a mess.
The rest of them have all gone fine and I haven't had any issues with forwarders... Yet.
But I still don't like buyers that use them as a means to an end. Its still wrong in my book. You want to use a forwarder, fine. But be upfront about it, don't hide behind a US registered account.
albertabrightalberta
·1 year ago@bgt_masters_of_tiki_d
You've made some valid points that I never even considered.
And if that's what's happening, T&S (trust and safety) if they're still around needs to look into @ezdealken 's situation.
gurlcat
·1 year agoThe OP admits we only have "half the story" (because they have not given us the full story), but from the sound of it, the buyers opened returns but then didn't follow through and actually ship anything back (according to message #50 ^). Another message said something about a buyer appealing and losing that appeal as well.
So correct me if I'm wrong, but aren't negative feedbacks supposed to be automatically removed when the buyer fails to ship their return (because it shows the return was a bluff, trying to get a refund without returning, then the neg is "revenge")? Or is this the kind of situation where the neg isn't automatically removed but will be removed upon request?
@ezdealkenHave you tried requesting feedback removals by eBay, for any of these? -I notice 2 of them are red donuts but it looks like the comments were deleted -how did that happen?
Also are you asserting that all 8 of these negatives were from one buyer? If so, what makes you think it was all the same person?
bgt_masters_of_tiki_d
·1 year agoI could be in the minority here and to me it looks like you were possibly targeted by someone(s) using freight forwarding and were clever in doing so making it look like you were a bad buyer. A bad buyer would have to be pretty stupid to come here posting like you did if they were actually sending people items they didn't purchase. To me its possibly they are leaving this feedback to make it look like you are a scammer when it reality you are the one getting scammed.
Two of the pictures out of the three in the feedback they left are indeed from freight forwarders I believe. Why people immediately jump on you for bad feedback and not actually listening to you seems to be par around here sometimes. The odds of all of these buyers purchasing your items around the same time and all using freight forwarding to me certainly seems like you were the victim of scammer(s).
Oddly enough as well one of the photos actually looks like it might have been taken at one of the forwarding places. Its odd to see a stack on boxes, chain link fence and the item on a string of rollers used at the facilities. Nothing like your scenario but I just got my second INAD return in a week or two and both are bogus. Ebay needs to fix this broken system or get something set up to where the seller has some power instead they keep stripping it away. The only thing we have is the 50% refund tool (only if you accept returns) and even then if you use it a couple times they threaten you.
You can't even block abusive buyers anymore because they can just keep creating new accounts and keep stealing from you. I know because its been happening to me since 2020 and the guy is still allowed to keep buying and selling under his main ID.
If ebay wants to push 30 day returns let them shoulder the burden for their return policy. Allow my customers to choose to buy from me if I only offer 5 day returns. If a competitor offers 30 day returns and I choose 5 day and lose a bunch of customers let me have the ability to decide if its worth it to me for the loss of revenue.
OP, its likely to do no good but I you know for a fact all of these addresses are freight forwarders I'd go with proof of that to ebay and keep pushing the issue as its against the rules and the buyer is supposed to lose protection when they use forwarders.
gracli_67
·1 year agoYes! I am upset, as a seller, that ebay automatically forced me to give a return to buyer. Even after I reached out to ebay for help and showed screenshots of the buyer stating nothing was wrong with my listing, they simply feel they are entitled to a full refund bc the item does not fit. That fact is NOT covered under ebay’s guarantee guidelines. I reported buyer for abuse of this “money back guarantee†and still am forced to refund, and eat the return shipping costs. I had posted in my listing that I do not accept returns, tried numerous times to come to a resolution with buyer, which they became abusive in their messages. I don’t know what I can do to protect myself from this in the future, as I took all the steps (recommended by ebay) and feel they did not even look at my messages. It felt like the system automatically initiated refunds to buyers without investigating. Without sellers, there would not be commerce for ebay to succeed, this blows my mind.
bdmh-enterprises
·1 year agoYou accept the fact that there is no such thing as no refunds on eBay and offer returns so that the buyer doesn't have to choose a NAD reason for a remorse return. Then you get your fees back and only loose the cost of return shipping as well as FB protection and the ability to deduct damage from the refund if needed.
No the MBG bot does not look at your messages. It sees an unhappy buyer invoking the MBG and sides with them. Online buyers expect easy returns and quick refunds. Offering that is in fact your best defense against it.
BTW Sellers have dropped well below a penny per dozen these days..
fashunu4eeuh
·1 year ago@gracli_67 To protect yourself, stop fighting the return process. It is a losing proposition. It is set up as an automated system in favor of the buyer and is not one that is adjudicated on individual cases. Returns are a fact of retail life, particularly if you sell clothes. If you want to sell on eBay, “no returns†is a guarantee of future problems. The Money Back Guarantee terms trumps all seller terms, including No Returns.
In 15+ years I have never had a case opened against my account and never had an issue with a buyer. Their needs come first with me because it helps to minimize the risk of selling here in this buyer-centric platform. eBay generally protects buyer interests first and sometimes does so at the seller’s expense.
To avoid a Not As Described case being opened, these are the practices i follow:
First and foremost i offer Free Returns and have for many years. This works as i rarely get returns. (If that doesn't work for you, then at least offer returns, buyer pays shipping.) An unhappy determined buyer will find a way around a no return seller. In practice, there is no such thing as no returns on eBay. So it is crucial to close any avenue that could lead to buyer dissatisfaction with their item.
Years ago, i began with every sale to set aside a stipend to support a suspense fund for retail shrinkage. This covers unforeseen expenses and now supports my free return policy. Savvy sellers also keep a total in their bank account equal to the sum of the most expensive item recently sold so one can easily refund when/if needed.
I am cautious about what i list and avoid items in high fraud categories, like designer luxury goods, gaming items, electronics, smartphones and laptops that can attract scam artists. I limit what countries i ship to and only include those regions that have stable postal and customs systems.
Extra time is taken to describe my items carefully and take photos from all angles. i choose quality of data over quantity of listings. Keywords are filled in for Item Specifics. I avoid listing items with flaws but if i do, the flaws are carefully noted and photographed. I use SEO and follow eBay listing Best Practices. I know the policies that govern the site. If i have an issue, i go to the community forum for advice and do not call eBay. How does this help? All these practices support informed decision making that prevents costly mistakes that often trips up rookies or infrequent sellers, and can cause cases getting opened by unhappy buyers with recalcitrant sellers. Sellers cannot expect exceptions to the rules.
Lastly, i do not skimp on packing materials and use whatever carrier service will get the package to the buyer quickly. (So i won’t use media mail or other notoriously slow shipping.) Packaging is generally new and sturdy to prevent damage in transit and to present a quality image to the buyer of a seller who takes some care. The whole idea is to deliver the goods in as-described condition in a timely manner. Upon delivery there should be no unpleasant surprises for the buyer.
albertabrightalberta
·1 year agoI get that you're upset that the buyer filed a return on your "no returns" listing, however I offer constructive criticism that might help you in a future listing of clothing.
In your listing for the leather jacket, the item specifics show the size as XL yet the description states "fits snug for a 10-12 size U.S. womens." If it's snug for a 10-12 woman, it's unlikely that it's XL as stated in the item specifics. And if the size marked on the jacket is XL, measurements are even more important, as are pictures of the size lable.
When selling clothes, measurements are very important. Your listing has no measurements at all so it's no wonder that the buyer wants to return for fit.
Clothing listings should have clear measurements, even showing a tape measure in pictures won't hurt. Measurements should include (at a minimum):
Personally, I do not buy clothes or shoes online unless I know the exact item in the same brand and size. Even within a brand, different styles of (for example) jeans run differently and a size 6 in one style may be too big and a 10 in another style may be too small.
For shoes and clothes, if you have a return policy with buyer paying return shipping, most buyers will less apt to lie and claim NAD (not as described) if they know they can be honest about the reason for wanting to return an item that doesn't fit.
The refund can be for the purchase price only if you charge separately for shipping and they pay return shipping, so in those cases, you lose nothing but a bit of time in having to relist and wait for the next buyer. You even get a prorated credit of the FVF on the refunded amount.
EDIT: Next time, use your own pictures of the actual item!
glorybells
·1 year agoAgreed! About the only clothing brand I’ll buy for myself on eBay is Bonworth, because I know my exact size in their items. There are a couple of other brands that I’ll at least take a look at, but otherwise I stay away from clothing online.
fashunu4eeuh
·1 year ago@ezdealken
Took a look at your feedback. Those numerous buyer complaints about not receiving their expensive items must be killing your sales.
So why on earth are you here in the forums trying to drum up support for whatever campaign this is? It is looking very very bad for you. As a result, I don’t think you are going to be around eBay long enough to assemble, organize or solve anything. If i were you, i’d be trying to save my selling business from further damage. That could help you—how does this help you in any way?
For the record, I’ve been selling here going on 2 decades— without ever having had a negative feedback, or suffered any buyer fraud, nor policy violations, and no problems with eBay. I credit that with the concerted effort I make learning the rules and policies that govern the site and then following them carefully.
So i am not inclined to follow your lead, and certainly have no reason to demand changes of a platform i have enjoyed so much success on. It may not be perfect, but i have long since made my peace with it. Hope the best for you.
albertabrightalberta
·1 year agoThere's definitely a scam going on but it's not who the OP thinks it is.
simply-the-best-for-you
·1 year ago@ezdealken FF are not a problem inherently, 99.9% of my FF tx's since 96, have gone just fine. Scammers comes in all forms.
@gurlcat the automated FB was in use in other countries already. I want to say UK, if memory serves me right. Re; the verbiage, it's been a topic of controversy on the boards, but it's very difficult to leave accurate FB that doesn't overstep, but that everyone likes.
a_c_green
·1 year agoIt was indeed the UK site where that weird canned feedback verbiage was first seen. There's an article about it in eCommerceBytes from last year sometime when it first appeared. According to eBay, the generic filler comment is replaced if the buyer leaves their own feedback for the transaction.
johnrj1226
·1 year agoAll I would,like to offer is these chosen words (some from way back then), - Wow, Amazing, Unbelievable, Cool, What The Heck, It's Just Crazy, That' Just Jamin' etc. etc, etc
gator08041971
·1 year agoI'm going to go and throw out a scenario, but it depends on how these were shipped?
Did you box them into another box that hid what they were? If you didn't, and shipped them as shown in the listing, who's to say that someone didn't intercept them at the forwarder? I have heard of that happening before. I think you indicated that these were all sent to a forwarder, but that doesn't mean the same person bought them all. Did you review those pictures of the label/box and see if they were altered?
But then, if it was some sort of targeted scam on you, it was a doozy. I just find it highly unlikely is all.
gator08041971
·1 year agoAnd these aren't just any old laptops but expensive Alienware ones. 1500 dollar machines on a practically unfounded selling account?
What could go wrong? If I was a buyer, I wouldn't have purchased from you, even before you had the red donuts. The layup here looks too suspicious.
Maybe you are being truthful, but those negs tell a different story to our eyes.
Well, I see several sold listings, more than you had feedback on. I don't see any positive feedback for any of them though.
Did one buyer buy them all?
femmefan1946
·1 year ago@gator08041971
Sorry. I got on the wrong track. Comment deleted
bonjourami
·1 year ago"Enough Is Enough: A Call for Sellers to Speak Out"
I dont think you'll have to speak out against Ebay much longer, your fb speaks for itself.
tobaccocardyahoo
·1 year agoWhat you choose to offer on Ebay is a major determinant of whether you and your buyers are likely to have disputes.
Some buyers are psychologically, ethically, economically challenged in their dealings with sellers. And many of them buy similar merchandise.
Ebay acts within the limits of consumer protection laws, and you have contractually agreed to honor their decisions in cases of a dispute.
Often a seller will wrongly expect Ebay to pay for their bad sale with its money. It does that rarely and usually for limited types of cases like a stolen credit card.
Ebay does not resolve problems with any transaction, it involvement is to step in when a seller has been unable to resolve their own problem with a buyer, and the buyer has a great advantage which is enshrined in Federal and State consumer protection laws.
Retail has some major challenges and losses due to bad customers are among them. You need to do sufficient business to allow you to absorb some level of losses due to transactions which go bad and still be profitable.
You and your merchandise may be a poor fit for any online marketplace. You will have to decide that for yourself.
I've looked at your past sales and there is no way I would have offered those items online, I limit my risks.
klhmdg
·1 year agoIt doesnt matter how old your account it.
eBay looks at "sales" in the last 90 days. Otherwise you are a new seller.
Old unactive selling account are ripe for scammers to take over.
Also eBay has given you 5 free positive FB because your buyers, as a new seller, didnt leave you anything.
Take away those 5 free positive FB and you are under 50%.
I will say that as a New or infrequent seller, selling computers here was not a great idea.
Scammers look for sellers like you and do what they do.
I dont know who scammed who BUT I have never seen a scammer leave photos and FB.
gurlcat
·1 year agoEXACTLY. Scammers see sellers like vending machines they could potentially steal from, nothing more and nothing less. They don't care if they harm the seller but it's not their goal to either. Is it possible that such cartoon villain scammers exist? Sure, maybe. But EIGHT in a row, in under 6 months? No way, LOL.
jonathanbrightlight
·1 year agoI have not experienced anything like what you claim, and I've been selling on eBay a long time.
Edit: you have a 50% feedback rating. I've rarely seen a seller with such a poor rating still active on eBay, and I don't suspect you'll be here long.
ezdealken
OP1 year agoIf you've experienced this.. comment.. but assumptions... I wouldn't assume you can understand the experience that I have. And for clarification.. ONLY THE LAPTOPS WERE SHIPPED. the feedback your seeing.. is part of this problem. Even notice the buyer who left negative feedback, then purchased again a month later. So if you are one of those effected ..then please comment. But to you those that haven't..thanks but no thanks.
ezdealken
OP1 year agoMy Account is 10 years old.. and in 3 months I decided to start scamming people? I think not.
albertabrightalberta
·1 year agoAlthough your account is 11 years old, It's actually within the last 6 months that you've been a seller and almost immediately, the buyers posted of their negative experiences.
Not only have multiple buyers been unhappy but 3 buyers showed pictures of items they received that were not what they purchased and a 4th buyer claimed to not have received the correct item though he didn't post a picture.
I would say the odds of so many different buyers (without any repeat buyers) making the same claims would not have happened unless all of them DID receive items other than what was listed.
ezdealken
OP1 year agoYour wrong. One buyer purchased 3 laptops, left negative feedback, with "pictures" and then purchased 6 more 20 days later? Made another claim..and then lost that one and the appeal.. so before attacking me, ask questions
12345jamesstamps
·1 year agoSo these are not 'guest accounts' who made a purchase...since a guest account cannot leave feedback as far as I know.
So I assume these are buyers who have had an account for quite some time.
If a seller has a problem with a buyer...wouldn't one block the buyer from future purchases?
I just can't imagine a buyer(s) opening so many accounts and long time ago and do this all of a sudden,
These buyers all have feedbacks...if a buyer had like a few feedbacks I would be a little understanding.
But these seem to be buyers who made a number of purchases before making purchases with you.
albertabrightalberta
·1 year agoThose 3 negative feedbacks "with pictures" that you're referring to were purchased by 3 different buyers, one with 49 feedbacks, one with 401 feedbacks and one with 424 feedbacks. There's no proof of your claim that they're the same person.
If you had a repeat buyer who made subsequent purchases in order to leave feedback, the buyer feedbacks would show that the buyers had the same feedback score. However every neg shows a different feedback score, meaning they are different IDs.
bdmh-enterprises
·1 year agoOK I'll bite. Why have 8 people out of 16 transactions in a 6 month period claimed to have received something NOT what they ordered? You contend that they all in fact received the correct items and are all trying to scam you? Do you realize how absurdly low the odds of that actually happening are?
ezdealken
OP1 year agoI 100% see that. But the evidence supports it. You are only seeing half the story.
glorybells
·1 year agoYou’re posting on a public forum, where ANY eBay user can respond, so you don’t have control over who decides to respond here.
Generally, any feedback below 98.6 is considered a poor feedback rating. The only time I’ve ever seen feedback below 80% was for a seller I knew for a fact had DIED, hence the bad feedback for not filling orders.
I’ve been on eBay over 26 years, and in that time I’ve had 4 negatives. The last one was four years ago, from a buyer that didn’t like the color when she received the item. I offered to accept a return, pay return shipping, and refund in full, but she said that was “too much troubleâ€. A buyer not liking a color is something that a seller has no control over. Your issues seem to be things you do have control over.
As others have stated, your problems with eBay will probably be over very soon, as you’re likely to get suspended for the high percentage of bad buyer experience (BBE).
gurlcat
·1 year agoezdealken
OP1 year agoThese buys happened within a week of each other. They would first open INR , then when they lost that, they'd open not as described. Then refuse to return the "item" for a refund.
lakefor94
·1 year agoBuying expensive laptops on eBay, what could go wrong?
Selling expensive laptops on eBay, what could go wrong?
jerseyboymusic
·1 year ago@ezdealken
I don't think the freight forwarders are your problem...if you are scamming your customers (evident by your 50% feedback rating), then you're probably done with Ebay, like it or not...
kickin.assets
·1 year agoWow, just wow … I’ve never seen feedback like yours! As @kensgiftshop stated, you have much more to worry about than freight forwarders!
kensgiftshop
·1 year agoLooking at your feedback, I think you have more to worry about then freight forwarders.
gurlcat
·1 year agoWhat are all these? I've never heard of automated feedback. -Just asking anybody reading who happens to know the answer.
klhmdg
·1 year ago@gurlcat It is a "new" thing eBay is rolling out for New Sellers.
If the buyer doesnt leave FB, after a certain time, eBay leaves it for them.
Another thing to make FB less relevant, in my opinion.
luckythewinner
·1 year agoSo I guess some sellers are finally getting their wish - "buyer feedback" which isn't feedback from the buyer.
klhmdg
·1 year ago@luckythewinner It is only for new sellers so their FB isnt 0.
I think eBay should just post glowing FB for all sellers and start at 500.
Then like this seller it will look like the seller is great until the stream of Negatives start rolling in from buyers.
gurlcat
·1 year agoAh thank you! And .... weird. Honestly I think it looks kinda bad, like it sounds like "the buyer" is saying the seller did the absolute minimum, 'e' for effort or whatever. 😆
chevymontecarlo88
·1 year agoI agree 1000%
It basically is the same thing as sellers choosing to leave feedback for buyers automatically. Feedback should reflect how each handled the transaction, not a generic thanks for paying. Since that is not possible for sellers to leave (honest feedback that may be negative), eBay should abandon the comments section and just concentrate on statistics. (cancellations, shipping times, returns etc.) IMHO
lakefor94
·1 year ago@chevymontecarlo88
Many of us rarely ever have an issue with a buyer. I have left the same automatic feedback to buyers for the past 4000 or so transactions. It means nothing to me though some buyers expect it and they get it. There won't be any individual analysis for leaving feedback, waste of time for me.
I use the feedback buyers receive and especially feedback they leave for others as part of the vetting process. That process has saved me numerous interactions with problem members in both the selling and buying aspects.
chevymontecarlo88
·1 year ago@lakefor94
My criticism is about the feedback system in general. How others approach their own business is fine and does not matter to me. If it is working for them, awesome.
Most experienced sellers/buyers like ourselves can read between the lines. (feedback) Those who may not may not understand that. I get why others do what they do but if they are going to automatically leave feedback for sellers (from buyers), to me is going to further muddy the waters. There have been many instances that I have not left feedback for sellers because the transaction was not as smooth as i thought it should have been. In most of those cases, i also do not want to hurt the seller with neg/neutral. Having it be automated (buyers leaving sellers feedback) prevents me from choosing not to leave feedback.
Just my opinion.
glorybells
·1 year agoThe feedback system here kinda reminds me of the difference between feedback left for drivers on Uber and Lyft. Many buyers here want feedback to work the way it does on Lyft; if a rider doesn’t leave feedback on their own over there, the automated system will leave a 5 star rating. On Uber (better eBay comparison) feedback is completely optional, and if it’s not purposely left, there is no feedback appearing for that trip.
Unlike on eBay, though, just the slightest bit of a low rating on those platforms can cause a driver to get suspended.
gurlcat
·1 year agoMaybe don't send pieces of wood or plastic safes instead of gaming laptops that people paid for?
ezdealken
OP1 year agoI purchased 33 of these laptops to sell on ebay, they were a canceled order. Got a great deal, the first 3 or 4 orders went off without a hitch until the first buyer from Wilmington, Delaware purchased 4. Then multiple from same cities, different addresses. And then the returns. But even after 3 of these cases were won, the buyer then disputes charges. If you haven't had problems. I'd say your one of the lucky ones.
gurlcat
·1 year agoScammers don't typically leave negative feedback because they are wise not to draw eBay's attention on themselves. The exception is partial refund scammers, using the feedback as extortion to get a post-sale "discount" from the seller, in exchange for removing the neg. But ones trying (or already having succeeded) in getting FULL refunds? No. And certainly not several scammers in a row like that. There's just no point to it; all they want is the money.
glorybells
·1 year agoI don’t understand what is going on with you and some other users. I’ve been selling on eBay since March, 1999. During that time, I’ve had a grand total of 4 returns, one of them bogus. This is not rocket science. I’ve had nearly 0 problems buying or selling on eBay during those entire 26 years. There are basic policies to follow. When they are followed, everything falls into place.
ezdealken
OP1 year agoAnd to address this.. I had a total of 18 orders since December 2024.. all listings.. US SHIPPING ONLY. and guess what, every single order , EVERYONE turned out to be freight forwarders. The network of overseas buyers using stolen ebay accounts is large.. and the details go deep. Once we get some people on this thread we can talk. But... if you've been taken advantage of and had financial harm done to you, then we organize first.
gurlcat
·1 year agoI adore freight-forwarding buyers. You're not being clear on what your problem with them is. All you do is ship the item to the U.S. address and then your work is done.
theteamsetguy
·1 year ago@ezdealken ,
I've never had a problem with foreign buyers either shipping directly or thru a freight forwarder. I welcome foreign buyers because they tend to place bigger orders to take advantage of combined shipping and most are repeat customers. I get multiple foreign orders per week.
I’ve been selling on eBay for many moons.
Your issues maybe BBE related.
ezdealken
OP1 year agoBBE ? explain please
theteamsetguy
·1 year ago@ezdealken ,
BBE = Bad Buyer Experience
Starting December 11, 2023, sellers will be evaluated on the number of transactions with bad buyer experience. The sellers whose BBE rate is much higher than the peer market average may be subject to a range of actions, including, but not limited to:
luckythewinner
·1 year agoWe’re told there are policies. We’re told there’s support. But when the system breaks, we’re left to absorb the loss
Generally speaking, eBay policy says that sellers absorb the loss.
And to address this.. I had a total of 18 orders since December 2024.. all listings.. US SHIPPING ONLY. and guess what, every single order , EVERYONE turned out to be freight forwarders.
If buyers are providing a USA address, they are not violating your policy of "US SHIPPING ONLY".
The network of overseas buyers using stolen ebay accounts is large.. and the details go deep. Once we get some people on this thread we can talk.
From what I can gather, you have sold 9 brand new name-brand gaming laptops in the last 90 days. When you deal is a high risk / high fraud product category, unfortunately that fraud usually finds you.
gurlcat
·1 year agoWhat kind of speaking out are you calling for? Somewhere other than here in the Community threads?
ezdealken
OP1 year agoOf course. But it starts here. Assemble.
gurlcat
·1 year agoBut what are you talking about EXACTLY? If you're changing the definition of what the word "assemble" means, then what are you picturing? Another long thread of people complaining with each other? Have you not observed how much of that already exists here?
meme6253
·1 year agoThe Avengers call to assemble prior to doing battle.