Auto Sending Offers?
I unexpectedly discovered my new buy it now listings are auto sending offers.
how did this happen and how do i prevent it?
11 comments
I unexpectedly discovered my new buy it now listings are auto sending offers.
how did this happen and how do i prevent it?
krc70
·2 years agoAs I learned from fern*wood and ckimodog, at some point eBay took it upon themselves to quietly change the way you send offers to Watchers of your listings. Whereas it had always been a limited 48 hour window, they added a "feature" that made the offer permanent. I don't call it an option because that would imply the default is the original 48 hours unless you opt for the "auto-offer", but instead it sounds like this is now the default for Sellers who select Offers to Watchers. You have to know the system is doing this, and manually change the option to turn OFF the auto-offers. This is obviously good for eBay because they can take ownership of your items and sell them as quickly as possible so they can turn a profit for themselves without asking your permission because that is today's eBay. I had a Buyer who was ready to select "Buy it Now" and unbeknownst to me, eBay sent then a 15% discount, which they obviously selected. Their useless Customer Support team (I spoke to at least 8 of them) didn't even know about this auto-offer feature and spewed their garbage of misinformation, conflicting statements, and outright lies to explain. Not surprising, there is an eBay instruction on how to turn off the auto-offers feature as your default for all your listing so you don't have to worry about it, but of course it doesn't work as none of the selections you are supposed to see exist.
frecklesfinery88
·2 years agoAlso pay attention to what price the offers can start at. Most clothing items we list say offers can start at $3.00 automatically. You'll want to change this if its a $40 sweater etc.
We've had to check each and every listing because a few items got sold for a low value before we could fix this.
Have a Great week everyone!
Mis70
ckimodog
·2 years ago@billybtoyz
Lots of good advice here. I also noticed about a year ago that I was not only sending offers, but my prices were being reduced as well (easy pricing I think it was called). Not cool, eBay. Always double check because you never know when there's another surprise.
PS Watch your shipping too. I don't ship international yet it was checked off one time. Fixed it quickly and now all is well.
Happy Selling
dhbookds
·2 years ago@fern*wood good info.........
dhbookds
·2 years agoWill happen IF you've sent an offer and checked off send automatic offers......
that's the only way I know of.........should add that I don't know if you send another offer and uncheck the feature whether that would stop it or not..........
fern*wood
·2 years agoThis is what happened to me. I sent an offer and the "automatic offers" box was pre-checked and I didn't notice until later. The next time you send an offer, be sure to uncheck that box and hopefully it stays off as mine has.
Then, if you want to get rid of the offers being sent automatically go to manage active listings & there is a quick filter section near the top. That is where I found a box showing the listings I was offering automatic offers on. I then was able to click on them and disable that option so no more offers would be sent without me initiating them myself. I can't recall the exact steps, since it's been a few months since that happened, but it wasn't difficult because I was able to do it. 😃
@dhbookds
Ah ha! That’s how offers are auto sent. I don’t send those so I didn’t know that existed.
Thank you for that info…. Proves one is never too old to learn a new trick lol.
dhbookds
·2 years ago@ebooksdiva yep, and I learned out to kill them........which is one thing that's always made me hesitate to try it out........ Win/Win
caldreamer
·2 years agoEBAY offers new "auto send offers" to all your items (you must have clicked on that). Not sure how you turn it off.
Listings don’t auto send offers.
You have a good number of listings with Best Offer. You might have those Best offers set up to automatically approve or deny offers. You would need to look at each listing. Or do a bulk revision to remove Best Offers.
billybtoyz
OP2 years agoThese were new listings without best offer selected. I suddenly sold an item that auto sent a 15 pct. Discount to a watcher. How do I turn this feature off.?