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    Auto Replies

    Is there a way to set up auto replies beyond Time Away? I would like to set up an auto reply that tells my buyers When I will be available to respond to Questions etc... (Store Hours). As I plan on disconnecting from online / phone more to spend better time with Family and friends.

    shipwrekd69
    shipwrekd69
    12323View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    9 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    buyselljack2016

    buyselljack2016

    ·2 years ago
    107View listings

    Beyond time away I know of no "auto response" provisions, but then there is a lot that I don't know😂

                                           
    stuff4divas

    stuff4divas

    ·2 years ago
    7567View listings

    @shipwrekd69   yes, u can do that, here is how>

     

    Set an automatic response

    You can set up an automatic response for buyers who contact you through eBay Messages during your time away. Here's how:

    1. Go to Time away settings.
    2. Select Automatic response.
    3. Select Message when on time away.
    4. Set a Start date and End date for your message. 
    5. Type your message in the Automatic response box.
    6. Select Apply.

    Once you've set up your automatic response, any buyers who contact you will receive a message letting them know when you're back.

                                           
    dryophelia

    dryophelia

    ·2 years ago
    already ready already9View listings

    @shipwrekd69 

     

    It will be difficult to be a part time seller with 6000+ listings. 

    Set Time Away, hide your listings and enjoy some ‘me’ time. 

     

                                           
    shipwrekd69

    shipwrekd69

    OP2 years ago
    12323View listings

    I get that I'm Just trying to make it shift work. It's my own issue that I feel the need to respond and fix problems right away. So was hoping to leave an automated response like a phone answering machine.

                                           
    stuff4divas

    stuff4divas

    ·2 years ago
    7567View listings

    @shipwrekd69   i posted on how to leave your personal auto response

                                           
    simply-the-best-for-you

    simply-the-best-for-you

    ·2 years ago
    This One Goes to Eleven - Nigel Tufnel5947View listings
    @stuff4divas wrote:

    @shipwrekd69   i posted on how to leave your personal auto response

    @stuff4divas  But they OP said "beyond Time Away".  They don't want to put their items on Time Away.    

    @shipwrekd69  IDK of any way to do it outside of Time Away short of maybe coding something yourself via your email provider.  

                                           
    klhmdg

    klhmdg

    ·2 years ago
    1523View listings

    No there is no way to do that.

     

    You could just reply during the hours you want BUT if buyers dont get answers they will move on to other sellers.

    Most buyers dont wait around for answers.

                                           

    Unavailable member

    ·2 years ago
    Their profile isn't available.

    I think that most buyers will expect that the seller responds within 24 hours.  Having an auto reply message that you might take longer than the buyer expects won’t change his expectations.

     

     

                                           
    hartungcards

    hartungcards

    ·2 years ago
    958View listings

    If you're selling on-line, you're open 24 hours a day.

                                           
                                                                                     
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