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Is there a way to set up auto replies beyond Time Away? I would like to set up an auto reply that tells my buyers When I will be available to respond to Questions etc... (Store Hours). As I plan on disconnecting from online / phone more to spend better time with Family and friends.

shipwrekd69

12323 View listings

Posted 3 years ago·Last reply 3 years ago

9 comments

buyselljack2016

·3 years ago

107 View listings

Beyond time away I know of no "auto response" provisions, but then there is a lot that I don't knowðŸ˜‚

stuff4divas

·3 years ago

7575 View listings

@shipwrekd69 yes, u can do that, here is how>

Set an automatic response

You can set up an automatic response for buyers who contact you through eBay Messages during your time away. Here's how:

Go to Time away settings.
Select Automatic response.
Select Message when on time away.
Set a Start date and End date for your message.
Type your message in the Automatic response box.
Select Apply.

Once you've set up your automatic response, any buyers who contact you will receive a message letting them know when you're back.

dryophelia

·3 years ago

already ready already9 View listings

@shipwrekd69

It will be difficult to be a part time seller with 6000+ listings.

Set Time Away, hide your listings and enjoy some â€˜meâ€™ time.

shipwrekd69

OP3 years ago

12323 View listings

I get that I'm Just trying to make it shift work. It's my own issue that I feel the need to respond and fix problems right away. So was hoping to leave an automated response like a phone answering machine.

stuff4divas

·3 years ago

7575 View listings

@shipwrekd69 i posted on how to leave your personal auto response

simply-the-best-for-you

·3 years ago

This One Goes to Eleven - Nigel Tufnel5947 View listings

@stuff4divas wrote:
@shipwrekd69 i posted on how to leave your personal auto response

@stuff4divas But they OP said "beyond Time Away". They don't want to put their items on Time Away.

@shipwrekd69 IDK of any way to do it outside of Time Away short of maybe coding something yourself via your email provider.

klhmdg

·3 years ago

1523 View listings

No there is no way to do that.

You could just reply during the hours you want BUT if buyers dont get answers they will move on to other sellers.

Most buyers dont wait around for answers.

Unavailable member

·3 years ago

Their profile isn't available.

I think that most buyers will expect that the seller responds within 24 hours. Having an auto reply message that you might take longer than the buyer expects wonâ€™t change his expectations.

hartungcards

·3 years ago

960 View listings

If you're selling on-line, you're open 24 hours a day.