Auto-Pay Program issues for SELLERS
eBay's Auto-Pay program is great in theory, trying to eliminate non-paying buyers. I get it, BUT sellers should be given a small window of opportunity to revise the invoice! I am now unable to combine shipping for buyers who win more than one auction. I also cannot send "local pickup" invoices for buyers who come pick items up or if a buyer wants expedited shipping etc.... Can developers look into giving sellers even a small window of opportunity to make edits to the invoice before the payment is initiated?
I am aware that we can cancel transactions or refund shipping costs etc...but this is extra work that's not necessary if we were able to make revisions at the close of the auction. And for local pick up items we are then forced to ship the item (and risk it getting lost of broken) when the buyer was willing to come and pick them up. Even if we refund shipping, we still have to upload tracking or we are penalized by ebay.
Definitely something I would love to see developers look into!!!
hartungcards
·1 year ago"I am now unable to combine shipping for buyers who win more than one auction."
Or for buyers who want to accept more than one seller offer and get combined shipping. This is exactly how eBay has crippled the whole "Send Offer" system.