Anyone else having issues enabling Volume discounts now?
I used to be able to activate this, but now it won't enable for my latest variable listing.
I have in the past used it for selling items. My previous listing I had turned it off for the items in that listing, but putting the "slider" back to turn it on does nothing, and there are no options I can set for %s, no matter what I do.
I know this isn't rocket science, and I have been using this with a fair amount of success completely selling out of some items and having happy customers from it.
But now, unable to add it in for my latest listing. The site is suggesting I use it, but no matter how hard I toggle the option, nothing happens.
Any ideas?
7 comments
csmi2082
·1 year agoThank you so much!! I was having the same issue!
gator08041971
OP1 year ago@csmi2082
Really?
I thought they had finally fixed it. But it has been a year since that thread. And I have since moved to just using the Seller Hub for a year now and haven't had a problem with it since.
gator08041971
OP2 years agoEssentially another way to go. Whereas the way it was working is apparently hit or miss now. I rarely use the hub, but looks like I may have to.
valueaddedresource
·2 years ago@gator08041971 on desktop, you should still be able to add or edit volume pricing in Seller Hub after the listing is published.
Screenshots here:
https://community.ebay.com/t5/Selling/Ok-Now-Where-has-eBay-Hidden-Volume-Discounts/m-p/34182547/highlight/true#M2328531
gator08041971
OP2 years agoWell, a fix of sorts apparently.
I was finally able to add volume pricing and change the ones I couldn't. But I had to use the app on the phone to do so. None of my PCs, none of my browsers would work.
To do so, you pull up your listings, click the 3 ... on the right, and there was an option to add volume pricing. Then I could fill it out and it worked!
But back on the website via the computer's browser, same story. No access, no settings, nothing. However the change with the phone app did take effect and now the volume prices appear to be working despite the listing still not showing me options for it under Revise.
So Yay. But seriously, what gives? lol
gator08041971
OP2 years agoJust to clarify. The entire box where you can fill out the volume options is simply gone. You can go to the pricing options, and there is a volume option here that you can flip, but nothing happens. The box that normally shows up below the pricing is simply gone. And I just checked several listings I have discounts set and not set. Some show up and have the box and still seem to work. Others that have discounts don't have the box anymore and still others that I want to add discounts to also have no box.
gator08041971
OP2 years agoThis appears to have not changed, and now I can't even change ones that currently have it active.
Not sure what is going on. But Volume Discount features are busted. I have been able to create a newer listing and that one worked surprisingly, but still unable to change some of the others or add them.
Did they update some backend criteria that affects certain listings or something? What's annoying is seeing other listings with a nearly identical layout, same category and everything and they have volume discounts where mine is like... Nope.
Ugh.