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Anyone else have sneaker authentication fail because of the box condition...
even though your listing clearly showed pictures of the box and any damage. To make things worse, the authenticators sent my shoes returned and the lid on the box was missing. I appealed the decision immediately hoping to at least get my shipping fees back and they stated I would receive an answer within 48 hours but I have heard nothing back and it has been 10 days. Then when I received the shoes back in a huge box, with no packing and a missing box lid (which is kind of key to have when selling higher priced shoes and I have yet to hear anything about this either and it has been 8 days since I complained about this. Very disappointed with eBay on this and not addressing this and taking responsibility. I've been an eBayer for almost 23 years and this is frustrating.
kh-vince
·3 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
re_6307
·3 years agosimilar thing just happened to me. got a failed authentication because they said there were “holes in the boxâ€. i know the box was in perfect condition when i sent it. and now the buyer left negative feedback saying i tried to sell fake yeezys. and i thought stock x was bad at authenticating
ms.rodriguez*
·3 years agoI would immediately call ebay and ask them to remove that negative since the item was real but the box had holes in it. That is an unjust negative. Make sure that you block that buyer.