Any protection for fake "not as described" returns? | Selling

msmsales · 2023-02-07T18:15:43.257000Z

So I am trying to figure out what I can do here. I am sure this has been discussed, but what you can you do about folks who just buy an item to try it out. I have sold a headphone amp twice and had it returned both times. Thankfully it worked fine upon return both times, but I feel like it just cost me $40 for people to try something out then foot me with shipping cost. I am sure this is getting tough in the free shipping world, but I am debating stopping selling altogether. This is to make money not cost me more, and is 100% just so I can buy new toys. I have a day job so it is not my business by any means. My question is this. Is there any way to prevent this, or is it just a cost of doing business? I take a lot of pictures and try to describe everything well. Would a video of an item working or something like that help? I am good with paying for shipping if something arrives broken, but I am not her to pay for folks to try things out or if they just change their mind.

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Any protection for fake "not as described" returns? | Selling | eBay Community