Am I really going to get permanately suspended because of VeRO?
Here we go. I'm kind of concerned and would like someone with a bit more knowledge on VeRO to help.
I just received my 7 day suspension due too multiple apparent VeRO strikes. Rumor has it that after you get a 7 day suspension the next suspension is a permanent eBay ban from selling. I wanted to know if this was true? It tells me my next ban will be a 10 day ban but I see everyone on these forums saying after 3 VeROs in a couple of months you get permanent ban from selling.
Is this correct? 7 day ban and the next is permanent?
It seems pretty inevitable to not get VeRO's at this point as companies are just handing them out to kill all competitive sales even if items are completely authentic.
My strikes:
1. BMW Emblem (Completely Authentic)
2. Porsche Emblems (Was told they we're authentic, still unsure to this day)
3. A $25 Nursing Education Book (Completely Authentic)
I just received my 3rd one for the Nursing Education Book that sold two months ago or $25-$30. I bought this book from my school library so I know it's authentic.
simba6
·3 years agoeBay has never said how much is too much. It's like double secret probation. I would say your position is like the ball is a foot from the goal line your your defending. You need to really watch it.
downunder-61
·3 years ago@shaper58
Am I really going to get permanately suspended because of VeRO?
shaper58
OP3 years agoWell, I never relist any items but it seems that other items chase me. I have 400 listings, so it's a wee bit hard to identify what is protected by VeRO and what isn't especially when not everyone that is protected is on the protected list. Do you have any advice or tips for figuring out what is protected and what isn't or how to avoid it?
I got hit with a VeRO from:
Boating America (Boat resin, which I bought for my boat and than sold my boat before using it)
Porsche (Wheel Caps, these we're a true mistake on my end)
BMW (Hood emblem, took it off of my car when I replaced mine)
McGraw Hill Publishing Company (School book, I had purchased from a class I took last fall)
tobaccocardyahoo
·3 years agoHow you prove an item is authentic when the manufacturer/brand owner says it is not is an ever increasing problem when you sell online.
On "the river" proof is a wholesale invoice from a manufacturer authorized distributor. There are some reports circulating that Ebay has applied this standard to some VeRO complaints.
It is probably inevitable that Ebay will eventually have to move to this requirement, since if they fail to act on reported trademark/counterfeit violations they could be held as legally responsible as the seller.
I am certain Ebay will resist for as long as they can since it will lead to a large loss of sellers on the site.
stainlessenginecovers
·3 years agoYour next one could be a 10 day; could be the finale.
You need to just simply sell 'used' things if they are copyrighted. If you need to; google is your friend
ps. you've got a lot of 'new' items that are completely random; so look forward to a 'request for receipts' on all that stuff (due to all the shop lifting).
shaper58
OP3 years agoSo if I put "Used" rather than "New" they can't hit me with a VeRO? I have 400 listings, so it's a wee bit hard to identify what is protected by VeRO and what isn't especially when not everyone that is protected is on the protected VeRO list provided by eBay. Do you have any advice or tips for figuring out what is protected and what isn't or how to avoid it?
I got hit with a VeRO from:
Boating America (Boat resin, which I bought for my boat and than sold my boat before using it)
Porsche (Wheel Caps, these we're a true mistake on my end)
BMW (Hood emblem, took it off of my car when I replaced mine)
McGraw Hill Publishing Company (School book, I had purchased from a class I took last fall)
slippinjimmy
·3 years agoHere are some basics.....
Most Vero takedowns are legitimate, some are not, the ones that are not tend to be from manufacturers that are trying to protect their closed retail channels and high prices (think oddball beauty supplies, bogus supplements etc)
Many Vero takedowns are not about authentic goods but rather about sellers using images, text or logos from manufacturers websites.
Some Vero takedowns are about goods which are never sold to the public but rather are licensed to an end user on a temporary or permanent basis (cable boxes or download codes for games or movies etc).
When you receive a Vero notification it will state the company name and contact information of the company who filed the claim. If you want to dispute the claim you MUST do it directly with the copyright holder, eBay will not get involved.
There is another type of takedown and that is eBay initiated ones. This happens when goods from ultra sensitive brands, often "luxury" brands such as LV or Tiffany where eBay has been involved in previous legal action. For these there is almost no hope of appealing.
Unfortunately with both of these takedowns often use only the generic reasons "copyright infringement" which doesn't really help you identify the problem. Not much you can do about it.
Just remember that when a Notice Of Copyright Infringement is filed with eBay, eBay has no choice but to do a takedown and be able to demonstrate that they take serious action against offenders. If they do not do that then eBay could be become equally liable for the infringement. Most companies won't bother to sue a small time eBay seller but they would go after eBay because there is real money to be gained there.
shaper58
OP3 years agoI understand, thank you so much for all of that great information! I love eBay and hope my account can be kept safe in the future.
maxine*j
·3 years agoYou seem to be selling a lot of "brand new" items, using stock photos. If you are drop-shipping, be aware of how risky that is. You have no control over authenticity, availability, quality, packing, or shipping -- but you are responsible to the buyers when anything goes wrong with any of those things. If you are not drop-shipping, please just ignore my comments.
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