Account suspended after Not as Described claim.... | Selling

giobaimachine-shop · 2023-05-25T18:39:07.416000Z

So a friend of mine got his account suspended after seller sent lies to Ebay claiming buyer is scammer, even though it was not the case. Now before blocking he had opened NAD claim, and today it was high time he asked ebay to step in and help. But the button Open a Case did not work, it returned to previous page. Now he sent email to Ebay and got answer since his account is banned, it is no longer part of Money Back Guarantee from Ebay, but he had opened the case before that?? Is that possible?? We are talking about 10 iphones work 10k $...I must mention the message did not end at High Value Items Team but with regular agent. What to do?

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Account suspended after Not as Described claim.... | Selling | eBay Community