Account restricted - mc011 | Selling

truesimple7 · 2025-03-04T13:44:47.242000Z

Hey! I have been selling digital items in videogames (items allowed by ebay https://www.ebay.com/help/policies/prohibited-restricted-items/electronically-delivered-items-policy?id=4289) since october. However, at the start of february my withdraws were restricted by what I have been told is mc011 (this is very odd as all my seller rating and levels are high, as well as all my ebay statistics). It's asking for tracking number which I don't have since its virtual products and now all my money is stuck on ebay and I am not able to sell anymore which was one of my main sources of income at the moment.I contacted support through both their email and chat, however all their replies are a copypasta of the same message saying i need to upload tracking numbers. I really need some tips and advice and it would be much appreciated if anyone in the community could give me a hand. Thanks in advance!

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Account restricted - mc011 | Selling | eBay Community