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    Accidentally Marked Item as Paid - HELP

    I was going to create an invoice for a buyer and with the scroll of my mouse, accidentally hit the button underneath - "mark as paid."  The transaction is showing on both ends as paid; I called ebay and their suggestion was to have a payment done through Paypal and put screenshots of the transaction in our messages.  However, when I try to put an email address in our messages for Paypal, ebay kicks the message back flagged as an off-eBay transaction.  The only other way to alleviate this is to cancel the order, which is roughly 100 baseball cards.  However, I don't trust ebay to not send the buyer money EVEN THOUGH he never really sent anything.  Any ideas out there?

    sharrisonharmon
    sharrisonharmon
    178View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    wastingtime101

    wastingtime101

    ·1 year ago
    0View listings

    There used to be an option to "mark as unpaid" - see if that's available.

                                           
    coastaltechsolution

    coastaltechsolution

    ·1 year ago
    1132View listings

    No No NO, you cannot take a transaction off of eBay. Bad advice.

    If you try doing this you put your account at risk .

     

    I have no experience in fixing your issue so others will advise 

                                           
                                                                                     
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