Absolutely do NOT ship to Stackery in Nashua, NH
Summary: ktisisstores shared an experience of being scammed while selling Pokemon cards. They described how a buyer falsely claimed a wrong item was sent and manipulated the return process to their advantage. The scam involved using a freight forwarding service, Stackry, and providing fake contact details. bdmh-enterprises advised that buyers using freight forwarders do not typically get certain protections, suggested ways to appeal the decision, and warned that low feedback can make sellers targets, especially with high-value items like Pokemon cards.
I was just the victim of a scam. I recently started selling single Pokemon cards. A seller did an immediate return stating I sent the wrong card, and used a photo of a card that I don't even own. I contacted eBay immediately and was told to ask for proof of shipping.
I did that, but since I did not ACCEPT the return, it went through and sided in their favor. In looking back at the address, it was sent to:
****
****
****
Which is a place called Stackry. The user was from Vancouver, with the username '****'
The user provided multiple different names, a fake address, and a fake phone number. None of which I thought anything of given how much I was shipping out. BUT SELLERS BEWARE THIS IS GOING ON RIGHT NOW, AND THERE IS LITTLE TO NO SELLER PROTECTION. Scammers are allowed to run rampant on here these days. eBay protected me from a hit on my seller rating, but they compensated the buyer and allowed them to remain on the platform.
bdmh-enterprises
·1 month agoStackry is just a freight forwarder no different than any other. Actually they have a much better google rating than most.
But did you know that buyers that use a freight forwarder do not get MBG protections as long as you have a delivered scan to the forwarder. You have to be proactive about it though and gather evidence that it is a forwarder if the address doesn't make it obvious. If you can appeal the decision, do so and include this info. You can also try contacting eBay on Instagram as their CSRs are more knowledgeable.
That said, yes, any buyer can say whatever they want to falsify a return or scam you and consumer protection laws force eBay to side with them in most instances. If you want your item back or any kind of protection, you have to accept the return.
Your low feedback will make you a target and Pokemon is high scam product. I've been doing this a long time and would probably not sell something like that $3k tin here. Hope that sale goes well.
ktisisstores
OP1 month agoI appreciate the advice. Yes, my mistake was not accepting the return. Despite contacting eBay, providing all the information, and following their steps exactly, ultimately the scammer got away with it, received a refund, and kept the product.
Although eBay did step in to prevent it from affecting my seller rating, and made sure that I was of no monetary loss. But this was after calling when the scammers case was resolved in their favor and venting. The CSR the second time was extremely helpful. The one BEFORE the incident guided me incorrectly and did not tell me that I had to accept the return. In fact, she verbatim told me that what I did was all I needed to do and they would take it from there.
I've now stopped selling Pokemon products altogether on here. Before posting this I had about 200 listings, and I've now trimmed it down to 4 low risk items. I'm going to sell the cards locally.