3 weeks later I am still out 25 bucks. | Selling

quadcitypickers · 2025-09-15T15:36:23.490000Z

I had an issue with my account where shipping labels were not charging correctly and before I caught it, I had a bunch of "ships in irregular package" charges to my account. I called eBay phone support right away and they said a glitch was occurring and my account was affected by this, but they were already in touch with "the back office team" and would be refunding me the extra charges. This never happened. Now their IT department is telling them there was no glitch, but the fact this stopped happening a week ago proves it. I've spent a combined 12 hours between phone and chat support and they keep giving me the run-around. I spend over $1,000 a month in fees currently and you'd think I was starving them to death by being credited $25 for fees that were not supposed to be charged.

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3 weeks later I am still out 25 bucks. | Selling | eBay Community