1.96% is considered a normal return rate for used electronics - these metrics are impossible
My return rate is 5%... in 390 transactions
They count returns that were:
ruled buyer error
ruled buyer fraud by ebay!
that the buyer never actually bothered returning
buyer confirmed that a return isnt warranted
...
Selling used computers and electronics how in the hell am i supposed to maintain <2% returns when even buyer fraud ! for every 100 sales if I get 2 buyers who press the wrong button I get punished? what the hell?!
1 comment
simba6
·3 years agoThat is not too bad for a return rate. Just add a bit to your prices to cover it. eBay has bit too a liberal return policy.