URGENT - Listing through Datafeedwatch | Seller Tools

URGENT - Listing through Datafeedwatch

Hi,

I've been try to create a listing via Datafeedwatch but I'm unable to do so. The connection is properly established but still the listing isn't coming up on eBay US. I've tried several times.

Datafeedwatch shows that the channel feed is ready but still the listing doesn't come up on eBay. I tried to talk to their support they told me that everytime item has been sent to the SFTP server from their side. It's an issue from the eBay side and only eBay can resolve this. When I talk to eBay support they say that we can't help you because we don't endorse 3rd party tools. It's quite frustrating from me because I wasn't able to list a single item via Datafeedwatch from the past 1.5 week.

Can anyone help me in this?

hassaan_2001

0 View listings

Posted 1 year ago·Last reply 11 months ago

7 comments

datafeedwatch

·11 months ago

0 View listings

Dear Hassan,

Weâ€™re sorry to hear that the process of creating a listing for eBay has been challenging. We understand how important it is to create feeds with ease, and we greatly appreciate you bringing this need to our attention.

Our team prioritized this case, and did everything to help. The listing was successfully uploaded to eBay.

In case anyone is dealing with similar problems in the future, here's a quick checklist that can help in troubleshooting:

Upload all necessary feed files such as Product Feed File, Availability Feed File, and Distribution Feed File. These three are required;
Populate required fields such as channel ID and Total Ship To Home Quantity;
Use the Brand field with the MPN (Manufacturer Part Number);
Configure feed schema and channel management. Listings won't appear unless the feed schema is properly configured and the warehouse location is set in Channel Management eBay.
Re-upload the corrected file after making all corrections and configurations.

Kind regards,

Kasia / DataFeedWatch

Unavailable member

·1 year ago

Their profile isn't available.

Did you check to see if Datafeedwatch is on of the third party application eBay allows? If it isnâ€™t in the list you canâ€™t use it.

kensgiftshop

·1 year ago

389 View listings

@hassaan_2001

Where are you trying to dropship from...

hassaan_2001

OP1 year ago

0 View listings

I'm not dropshipping. It's my client's account on which I'm trying to do the listing but unable to do so.

toysaver

·1 year ago

7833 View listings

Are you registered as a seller with a Payoneer account? Are the items you want to sell in Pakistan, if not you need approval to sell from a forward deployed warehouse.

Try filling out a listing form yourself. No need for a middleman.

spendingcents26150

·1 year ago

1229 View listings

I don't know the program you are using "datafeedwatch" but they should know that Ebay will not endorse, nor support a 3rd party application. It's up to them to resolve the issue with Ebay (maybe that is what they were telling you) or not charge you to use that app.

The only other advice I might give you is to try out on the web somewhere to see if others are having that same issue or other 3rd party bulk listing apps struggling at the moment. I would assume so, if this is an FTP issue.

hassaan_2001

OP1 year ago

0 View listings

I have checked but the other 3rd party tools are working fine. None of them have such issue. I'm sure that this issue is from Datafeedwatch but they're not ready to accept it and putting it on eBay.