upload tool
https://www.ebay.com/sh/reports/uploads
does anyone know how the upload file works for sportscards? I've asked for help from ebay, and nothing. for 12.35% fee, I'd expect a little service..
19 comments
https://www.ebay.com/sh/reports/uploads
does anyone know how the upload file works for sportscards? I've asked for help from ebay, and nothing. for 12.35% fee, I'd expect a little service..
houseofcards-tx
·2 years agoDid you figure this out?
shipscript
·2 years ago@houseofcards-tx
What are you attempting to do and what errors are you encountering?
tools_apps_team@ebay
Hi @toddm26
If I understand correctly, you want to create new listings for sportscards through Seller Hub Reports. You can follow these steps:
1. Click the Reports tab at the top of Seller Hub.
2. Click "Uploads."
3. Click "Get template."
4. For template source, select "Listings."
5. For template type, select "Create new listings."
6. For file type, select either "Excel Spreadsheet (.xlsx)" or "Comma Separated File (.csv)."
7. Select one or more categories (you can select up to 5) and then click "Done."
8. Click "Download."
If you select .xlsx as the file type, there would be tool tips for the various columns that you may find helpful (hover your mouse over column headers to see the tool tips). There would also be drop-down menus for some columns. Item Specifics would also be color coded to help you identify which are required and which are recommended.
After filling out the template, you can upload the file. Click the "Upload template" button and then choose the file. After the file has finished processing, there will be a results file you can look at to see if there were any errors. Click "Download results."
----
If you're referring to the Collection beta, that would be something different. You can find information about the Collection beta at:
https://www.ebay.com/help/selling/trading-cards-listing-tools/manage-collection?id=5289&st=12&pos=1&query=Manage%20your%20collection&intent=sports%20cards%20collection&context=unavailable&docId=HELP1674
toddm26
OP4 years agoThank you.
Is there a way to download my current auctions in the template? It's clear I'm missing a step because my upload has never worked. I've tried 1-2 cards at a time.
tools_apps_team@ebay
@toddm26 ,
While you can download your active items in Seller Hub Reports, the download would just have certain key information (such as title, item number, price, quantity, and custom label). It would not have the full item details. If you could send us a copy of the file you're tried uploading, we would be glad to look it over. I've sent you an email. You could reply to it and attach a copy of the file.
toddm26
OP4 years agocan you re-send the email?
Is there a way to pay for ebay help?
tools_apps_team@ebay
Hi @toddm26 ,
I've sent you an email. You can reply to that email and my team (which handles questions related to Seller Hub Replorts) would receive your reply.
As for paying for eBay help, eBay customer support is here to help for free.
toddm26
OP3 years agoI'd pay for help, because ebay doesn't provide help.
shipscript
·3 years ago@toddm26
Did you receive an email from the eBay team? If so, did you send your file back to them?
Are you using a Mac? If so, your spreadsheet must be saved in Windows format.
When your upload failed, what was the message?
Was this an upload for a new listing, or a listing repair?
toddm26
OP3 years agois the excel upload actually available to use? It still does not work. No help from EBAY either.
shipscript
·3 years ago@toddm26
Are you using Gmail? In my experience, gmail does not deliver mail that has no salutation. The sender must say "Hi Todd" in order for gmail to put it into your inbox or spam box. Have you checked your spam?
We've been using the spreadsheet uploader for a couple of years now. Fetch a category template from eBay, complete the data, export as CSV, and upload to eBay.
What error message do you receive when uploading your completed spreadsheet?
Do you use Business Policies for shipping and returns?
I'll see if I can mock up a spreadsheet for you.