List of needed improvements to the new listing tool please- sellers need uniformity and efficiency
I have been concentrating on listing 40-60 unique items per day to hopefully jump start sales..... and it has made obvious some simple improvements to the listing tool that need to be made. We appreciate how far ( or more accurately- how far back to the classic tool) the listing tool has come since first rolled out two years ago- but we need more refinement soon.
the listing tool is the backbone of ebay- it must be simple, fast, efficient, and enjoyable to list with- not frustrating and annoying. Many of the following suggestions will seem simple and obvious but need to be said because we are fighting a listing tool that has obvious shortcomings
Sellers- ebay has shown willingness to listen to our feedback on this tool and we appreciate it - please add to this list so they an see what still pains us each and every day-
1. pic editor rotates the wrong direction- not industry standard
2. no delete button when editing pic- must go out to the all pics view
3.category selection is awful- we need to see the cascading dropdown view with every subcategory to actually see what is available- NOT go back to square 1 every time we want to move to a different subcategory...... more info not less
4. item specifics are still crazy- we need uniformity...... every time you switch to a different category the basic fields are all in different orders! sometimes "brand" isn't even first!!! The order should be the same for the most used "IS"- efficiency will never appen if we must hunt or "learn" or search for item specifics every time we list
5. When it is a yes or no - keep the simple selection buttons- that is one click to select....some of the time i now see a box for vintage item and it opens a popup that says yes or no..... this is 2 clicks and is ridiculous
6. item condition- just show all conditions to select instead of 3 dots- extra clicks for no reason
7. EDIT TOOLBAR in description needs to be available at all times WITH 3X EXTRA CONFIRMATION CLICKS
8. overall stability- the pages constantly "jumps" if you put the curser in any given box to type- then look up- the page jumps to a completely different section and you must start over- this happens 3-5 times per listing
9. Shipping calculator needs a link on main flow to access easier
10. a cancel button would be nice at the end again- it happens-
This list is meant to be a constructive criticism to help all sellers to be able to list faster and without all the design frustrations that we have fought against since the new tool was developed- please add to the list so ebay teams can fix the issues for us- we just want to list and sell with efficiency and fun again.
siamjane8
OP3 years agoI am noticing today that the listing tool is jumping around far more than usual..... if you put you curser in a field to type- when you look back up at the page after typing an item specific or the condition etc., the view has shifted down 3/4 of a page and you had typed nothing.
Why?- is this server issues, design issues? what could make it do that and why is it getting worse and more frequent?
This adds time and allot of frustration and double work to the listing process
vivabe
·3 years agoI do experience a jumping issue most of the time when adding item specifics to postcards in the THEMES section.
Example, I am listing a postcard where I want to add the following specifics from the alphabetical dropdown list: architecture - cities - famous places - hotel & restaurants - landscape - nautical - tourism.... As soon as I entered -hotels & restaurants- and try to click on -landscape- the list moves back up to the beginning and -hotels & restaurants- is blank. I have to scroll up and down to enter and re-enter all specifics.
I also noticed that, if I start from the bottom of the list by scrolling straight down to enter "tourism" and scroll back up to enter the other specifics, it is not jumping as much all the time. Anyway, this is just an example, and the jumping is random.
This is really irritating. It's like playing a game of catch me if you can!!!!
Other than that, I am ok with the updated tool because listing in my category is easier than others.
siamjane8
OP3 years agoJust came across another
1. It would be nicer if the shipping options boxes could be repositioned by just clicking on an moving (draggable), instead of having to click on 3 dots then clicking on make preferred. That takes 2 extra clicks to a function that would be simple to drag into your preferred order. Then you ad an X in the top corner for delete instead of the 3 dots.
Simple faster and industry standard.
I understand that this whole tool was designed as a phone app - but that is why we need a computer/desktop tool......and not a unified tool