ebay customer service has sunk to new low
Summary: mstoke52 is experiencing frustration with eBay's customer service after multiple unsuccessful attempts to resolve an issue with receiving a security code needed for account changes. Despite communication with several agents and a tech specialist, the problem remains unresolved, prompting them to consider alternative selling platforms. janet9988 expresses confusion about the issue, and laperlalady suggests trying a computer or eBay's website instead of the app, noting that others have similar app-related problems.
Ebays customer service has sunk to a new low, I have had five different customer service agent at ebay try to solve a simple problem that i have concerning receiving a security code on my phone every time I try to make a change such as haveing them send the code to my email I have to get a code and I never get the code so I can't change anything without getting a code I did get through to talk to a tech speacialist and told him what I needed and he hung up on me I don't know why maybe becuase I was telling him what to do I don't know, I have to stay loged in in order to use my account been a seller on ebay for 15 years I guess I do not matter, am looking for another platfom to sell on any suggestions.
laperlalady
·3 months agoNot clear on what your question is. But, a lot of people are having issues using the app on a mobile device.
Try using a computer or try www.eBay.com instead of the app.
janet9988
·3 months agoI am so sorry but I really don't understand what you actually need.