Cannot Open Messages

Summary: A participant noted an issue with being unable to open messages.

I know I need tech support but I don't know how to get to that group.. So this is my last hope to get help. I have not been able to open my messages. All I get is a blue splash screen and an AI icon.

How can I get help?

ebay screen

jhodge5454

66 View listings

Posted 10 months ago·Last reply 1 month ago

2 comments

tttfinds

·1 month ago

2 View listings

I can open my messages in the app just not on my PC.

eburtonlab

·10 months ago

5545 View listings

@jhodge5454

Try another browser to rule out a browser issue.

Try restarting your device to see if that makes a difference.

If you have eBay messages from members forwarded to your email, try reading and responding directly to the email messages you receive.