Business Address on eBay Correct but API Pulls in Old Address in ?!?!

Hi Guys

I am developing a system using the Trading API Get Item. While doing this I noticed it pulls in the Sellers Address as long as they are a business seller BUT its pulling in an old address! This address was updated last year and its displayed on all the live listings correctly but the API pulls in the old address so is this a bug/issue at the actual eBay site or developer site, I suspect its at eBays end? I have contacted support at eBay and they have asked me to contact Developer API so here I am ðŸ˜“

Are there any Mods who can help on this?

Cheers

2oolz

60578 View listings

Posted 3 years ago·Last reply 3 years ago

5 comments

shipscript

·3 years ago

111 View listings

I also suspect it may be an issue with multiple addresses in the account settings.

However, if you can not resolve the issue there, the API developer discussion forums can be found here:

https://community.ebay.com/t5/Developer-Forums/ct-p/developergroup

To contact Developer support, you will need to log into your developer account and access the support link from the avatar droplist.

2oolz

OP3 years ago

60578 View listings

Thanks shipscript ðŸ‘ Once I've made sure the address isn't still lurking somewhere I will try what you have suggested.

Thanks again guys

Cheers

2oolz

OP3 years ago

60578 View listings

@shipscript wrote:
I also suspect it may be an issue with multiple addresses in the account settings.

However, if you can not resolve the issue there, the API developer discussion forums can be found here:
https://community.ebay.com/t5/Developer-Forums/ct-p/developergroup

To contact Developer support, you will need to log into your developer account and access the support link from the avatar droplist.

@lacemaker3 I checked my addresses and its definitely not there so I have done what you said @shipscript and opened another discussion here: https://community.ebay.com/t5/Traditional-APIs-Selling/Business-Address-on-eBay-Correct-but-API-Pulls-in-Old-Address-in/td-p/33659315

Thanks guys ðŸ‘

lacemaker3

·3 years ago

4, 3, 2, 1 ... Earth below us, drifting, falling ... Floating weightless, calling, calling ...690 View listings

@2oolz,

There are five different places where addresses can be stored for your account, which are used for different purposes. You can have multiple addresses in the Shipping Address location as well.

Most likely, you did not update all the addresses when you changed the address, and eBay is pulling from a location that was not updated. You need to go through all these locations, and remove all the out-of-date addresses.

2oolz

OP3 years ago

60578 View listings

I did go through them earlier the best I could I did not find the old address but I will have another look to double check ðŸ‘

Thanks for the reply I really appreciate it.