Account locked after twenty four years! **bleep**?
Hi. After buying and selling misc on eBay for decades (not a big drop-shipper or store, just one regular guy) with a great reputation for honesty, I found tonight that I could not revise an item price because I was "below standard". Certainly I cannot list a new one!
Ironically, when I called directly, the agent opened the call by saying "Hello Mr. X I see you have been with eBay for twenty four years what can we help you with tonight..." And then proceeded, with a second agent on the call, to explain over and over that I could not list items because I was below standard... due to having to cancel and refund seven items that I lost/misplaced over a whole year. (Not a single customer complained and the final one last week thanked me for my honesty and prompt refund... of about $6. $6!)
Nothing swayed the human vs their computer and the icing on the cake was when she HUNG UP on me as I was suggesting, that our long relationship should beat out a recent computer statistic due to our moving and reorganizing 208 items, most under $10 that had been listed unsold for over six months...
Is there ANYONE with any kind of actual clout to get what used to be a decent site back in line, or is it way too late and eBay needs to go? I mean, if I can't even revise an items price down (maybe can't do offers??), can't list more, how the heck am I supposed to be "above standard" even if I wanted to jump through such hoops (paying 13% of MY sale for the privelege)???
Anyone out there thinking it's time for a national "stay off eBay completely week"..? I'm wondering, are they too big to care.
oldwestcoins
·2 years agoYou do know you have a negative FB.
zoda99
·2 years agoWhat?? This is so unjust! Everybody knows that a seller who has been a seller for 24 years is a very good seller! That's what 24 years of doing anything will do for anyone - make them extremely good at it. This is an outrage and I'll be taking all of my listings down at the end of my store renewal cycle because of it.
bvhm74
·2 years agoAs I said before their security website team should be fired that is unacceptable.
Also use offerup and try to post on amazon or any other website that does not use these draconian automatic and unacceptable security protocols.
oldwestcoins
·3 years agoYou state you have had to cancel seven sales. That's a really big no-no. Just follow the eBay rules and regs and you will not have any issues. I understand human error happens. The problem I see with your account is that you do not have that many sales. That's not a bad thing. But when you have 7 canceled sales, it adds up quicker. Learn from it and move on as that's about all you can do. You could also try a different platform, like Etsy.
eBay isn't going anywhere as you allude to. You are not going to change eBay. Center your energy on your selling on eBay, if you chose to continue. And yes, eBay is too big to care. I am just stating my opinions as I have been here for over 23 years like you. I wish you luck!