Tried emailing support but email got bounced | SDKs

etisalesinc · 2025-09-29T19:07:41.330000Z

am experiencing a persistent issue with the eBay Finding API that has been ongoing for 3+ weeks and cannot be resolved through normal rate limit resets.**Problem Details:**- **Error ID:** 10001- **Domain:** Security/RateLimiter - **HTTP Status:** 500- **Message:** "Service call has exceeded the number of times"- **Duration:** 3+ weeks of complete API blockage**Technical Information:**- **Endpoint:** https://svcs.ebay.com/services/search/FindingService/v1- **Operation:** findItemsByKeywords- **Usage Pattern:** 10-20 API calls per day (legitimate business use)- **Application:** Business inventory management system**What I've Tried:**- Waiting for standard 24-hour rate limit resets- Verifying app credentials and configuration- Checking developer dashboard for usage limits**Request:**Could you please investigate this account-specific block or system-level issue? The persistent error ID 10001 suggests a fatal issue that cannot be resolved by normal means. I need this resolved urgently as it's blocking my business operations.

Discussions

Tried emailing support but email got bounced | SDKs | eBay Community