You'll Accept this Return and You'll Get Nothing and Like it ...LOL | Returns

oh_steven · 2024-03-05T15:28:43.169000Z

Just wanted to pass on what I have learned through recent EBay Selling experiences. A Buyer can easily Bypass your no return policy by using " Received Wrong Item " or " Not as Decsribed ". Yes they got the right item and maybe they used it for what they needed, maybe wore it out for date night and then wanted their money back with out any cost to them. I've had this happen 3 times in the last 8 months now. I have even managed to get the Buyer to admit that it was the right item in documented EBay emails on the last 2. It will go to EBay after 3 business days and they will favor the Buyer that we have decided to allow the return. Only good news is they may not charge you the return shipping. It's unclear if EBay will even charge the Buyer. Everything else will be on you the Seller. Even if it's returned in Used condition. EBay has a canned escalation response in case you want to try that. Point is, they want you to use the free returns set up. That's the only way you can deduct $ for the return, but you will pay return shipping. It's a conundrum indeed. So in my conclusion please keep this in mind, instead of busting an artery trying to fight EBay. They are a money friendly Monster business, you are a miscro cell and they will do what they want. Listing with no returns has one advantage in that it does plant a seed in the Buyer's mind. However if the Buyer has a change of heart " the odds will never be in your favor ".I am always open to being enlightened if someone else has had a different experience or knows of a better way. Just gone 0-3, even with Customer Agent and EBay customer documentation supporting my case. Not a Sermon, not a rant just considering viable options even after 15 years of Selling on EBay.

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You'll Accept this Return and You'll Get Nothing and Like it ...LOL | Returns | eBay Community