You guys are not right I wanted to get back the correct item because I sent back two for the one I b
Bought I expected to get back one. The one I needed not just my money back that's why I paid the return shipping and gave you two so I should have gotten one back, just refunding me my money was not the right thing to do, and then tell me you have the right one and expect me pay for it again when I sent back two and already paid for one I should get one back , the cost to send it back I paid for so you wouldn't take it out of what I paid to get it I will pay for the shipping but not buy it again. Where is the exchange I wanted, again I will pay the shipping for the return of the correct item .
1 comment
house*of*paws
·3 years agoHi @tjsgen-40
First let me tell you that we are NOT eBay here. We are fellow members ... so have no access to your account.
I am very sorry this happened, but you seem to have more than you needed to have done to fix a problem.
If the seller didn't send you the correct item ... then it is the seller's responsibility to have provided you a return shipping label to return the item. If the seller doesn't do that ... you are supposed to ask eBay to step in after 3 business days. eBay would have either provided the label OR a full refund.
Once you've voluntarily paid the return shipping ... I'm afraid that there is no way to force the seller to reimburse you.
I don't understand what you meant by 'I sent you two'. Did the seller send you two of the wrong item?