Why Offer 30 Day Returns When eBay Allows Returns Past 60 Days | Returns

ipostwiththisname · 2023-02-13T20:31:49.819000Z

I offer 30 day free returns. Had a buyer purchase an item 11/30, delivered 12/3. Requested a return on 1/27 for "purchased by mistake" and that they had not used it. Did not except return as packaging had been opened (per pics from buyer), cannot determine condition of item and can no longer sell as new in package. Buyer might have used it, no way for me to tell. Buyer files case on 2/13 and eBay is allowing them to return item for full refund. Placed hold on funds, etc. Never had eBay do this on a return request before.

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Why Offer 30 Day Returns When eBay Allows Returns Past 60 Days | Returns | eBay Community