Why is the Help Bot no help at all ???????
I stupidly followed the eBay advice "to work with the seller" to sort out a return of a damaged item. All documented, with evidence, in "Messages". The item was delivered back on May 17th and today is May 23rd and I still do not have my refund.
I try to get help, all avenues send me to the dreaded Bot. But it can't compute that I already returned the item and we dance the dance a dozen times, each ending with "......or you can contact an agent" so I ask it "How do I contact an agent?" The Bot then condiscendingly points out that it can't put me in contact with an agent because I don't have an open request. Now I have opened a request to return an item already returned to be told I must wait another 6 days for the seller to respond. AAAARRRGGGGHHHH.
slyders_finds
·2 years agoDid you open an official return request or just returned on your own? Sounds like you just sent on your own. If it was not as described you could have received a free shipping label.