Why do I have to end up screaming at eBay to get anything accomplished? | Returns

clsmooth2 · 2023-06-06T04:17:13.444000Z

I returned an item to the seller, I used my own shipping label (half the cost of the one eBay offered). Tracking shows returned. It's been 3 weeks. Each time I call I'm nice about it, but I got through the same hoops to provide the tracking number (no one's making note of it?). Each time they're "looking into it". I finally had enough and it was no more Mr. Nice Guy. I don't swear and I'm not rude, but I had to raise my voice and phrase things as statements vs questions. It gets me a useless "supervisor" who doesn't know what's going on, doesn't care to listen and just hangs up! Very frustrating! Worse than calling PayPal! I'm on the wrong fee tier, I'll need to someone discuss that with a "supervisor", cause I'm clearly paying too much.

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Why do I have to end up screaming at eBay to get anything accomplished? | Returns | eBay Community