When an item does not pass the authentication, does it show that you opened a return on the item? | Returns

jonaline_94 · 2023-01-18T19:31:40.212000Z

I recently bought a pair of Jordans on eBay, it was covered by the Authentication Guarantee. I open up my laptop and see that when I try to see the tracking of the item, it says I opened a return on the item. I never did. It looks like I immediately had my money refunded to me. Looking at the return details it says that the reason I opened this case was "Doesn't match description or photos". If this isn't normal for when a shoe doesn't pass, is there a way I can cancel the return? I really like this shoe and I got it for a really good price. Thanks

Discussions

When an item does not pass the authentication, does it show that you opened a return on the item? | Returns | eBay Community