Want to start a return - Ebay can't find/doesn't show item in history | Returns

morwal890 · 2025-12-11T20:07:55.017000Z

I purchased an item on 12/4/25, it arrived on 12/10/25. I want to return it but when I look in my purchase history the order isn't there. When I search using ITEM number or ORDER number from the confirmation, it isn't found. How can I initiate a return without the order being recognized in the system? Is there a way to send a note to Ebay to help me? Thanks for any advice.

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Want to start a return - Ebay can't find/doesn't show item in history | Returns | eBay Community