Shipping got delayed. Now buyer wants a refund. | Returns

nicholeferr1 · 2024-09-04T20:33:16.033000Z

I am a little new to selling on here. This is the first return I have had come up. Someone purchased a pocket door track from me and it shipped out in the 20th. It must have done a trip around the country cause it just got delivered today on the 4th. He put in item description doesnâ€™t match for the reason. Then commented he purchased elsewhere since the delay and wants to return and a refund. I have under returns no returns but I know if it is my fault I have to accept. I donâ€™t even care to accept but I donâ€™t want to pay the return shipping on this. It doesnâ€™t even give an option for them to pay. It doesnâ€™t even give an option to decline the return I am assuming if the reason he put. Which is not the true reason. Itâ€™s all due to delay in shipping. Any advice?

Discussions

Shipping got delayed. Now buyer wants a refund. | Returns | eBay Community