Seller sent incorrect part
Hi, I’m feeling really frustrated. I just purchased an expensive fuel pump for my car. All matched with eBay, but to make sure it was correct I double checked with the seller with my rego number. They said it was the correct one. After receiving it and installing it I came to the fuel line plugs and realised that they were wrong and I can’t use it. My question is what can I do now? I’ve used the part by putting it in the fuel tank. I just trusted it was correct.
1 comment
bonanza125
·10 months agoWhat you do now is file a "Item not as described" case against the seller, print out the return label and return the item for a full refund. Then purchase the item from someone else who has the correct part you need. You have a 30 day money back guarantee with your purchase through Ebay. When you are dealing with parts it might be best to purchase locally so you can see the part in person. If you can't and it has to be online unfortunately not all sellers are experts and mistakes can be made in situations like this one.