Seller Return Process Changed - Ebay Standard Envelope Help?!?!
Hello Sellers,
The ebay return process has changed. I have done countless returns over the past 5 years, and when a buyer opens a return request, I can normally accept the return in the request, and generate the $0.69 "Ebay Standard Envelope" for the buyer to return the item to my PO Box. Here is the issue....
With the return process now, sigh, after a new update, I have 3 options.... 1) Upload a label. 2) Confirm you sent a label. 3) Confirm you provided another way to return the item.... None of these options allows me to generate a Ebay Standard Envelope label for the customer to return the $2.09 item.... what in the world? Is there a manual way to generate a Ebay Standard Envelope from a buyers address to my PO Box through ebay somewhere? This is so unnecessary and I have spent a half of my working day trying to make something right for a customer. Any help here is greatly appreciated.
**IF THIS GETS ANSWERED, I HOPE THIS GETS PINNED OR HIGHLIGHTED FOR OTHER SELLERS USING EBAY STANDARD ENVELOPE AS THIS IS A FRUSTRATING SITUATION**
