Seller receives $500 item by mistake, refuses to return it... | Returns

thotiana · 2023-01-23T07:44:16.983000Z

Seller 1 (Vegas, 4 feedback as a seller, all 4 negative): Purchased black bag $450, it was fake, opened a dispute, seller "I never said it was real". Return delivered Jan 9, seller willingly refunded same day. Seller 2 (New Jersey, 3,000 feedback, 99% positive): Purchased white bag $499, fake item (I think the seller picks up items at flea markets and has no idea), opened dispute and sent it back. Three days after sending back the white bag, the first seller reaches out to me on eBay "hello, why did you just send me a white bag?". Check the tracking for the second bag and it says never sent out. Most obvious guess is I reused the label from the first seller even though I am almost certain I didn't and my post office is telling me that's not possible "if you use a label and it's been used and delivered, you can not reuse the same label two weeks later". I message the correct label to the first seller and the QR code in case she doesn't have a printer but she is giving me the go around "you are a jerk for disputing my bag", "maybe I'll send it back later". I told her I need it sent back and set up an USPS pickup at her address, but she keeps to the same story "no, you are a jerk for disputing my bag, I don't want to help you, maybe later I send back". USPS pickup says successfully picked up, but that was Thursday, and as of today, Monday, the tracking for the item does not say it was not mailed. I'm not sure if the USPS success pickup email means they actually picked it up or if it's just a generic email they send when they attempt the pickup? I called that local post office but no one picks up the phone. Should I do a police report there? Read a news article from a few years ago about someone incorrectly receiving a TV from UPS, the TV company sent UPS to pickup the TV but the guy refused to turn it over, eventually police arrested him. I know as a seller if you send a buyer the wrong item, the buyer isn't required to return it and eBay tells you to kick rocks. I think there is something wrong with the eBay system and they sent me a wrong label for the second return, although I can't prove it. I know eBay is responsible for the return shipping (i.e. if it gets lost) and technically they know I sent out the item and who has it (even though the tracking on the second label says it was never mailed).

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Seller receives $500 item by mistake, refuses to return it... | Returns | eBay Community