Seller pulls a case of item "not delivered", eBay does not issue me a refund | Returns

kendadoga_0 · 2024-06-04T19:09:04.301000Z

I made an order on an item valued over 3 thousand dollars on eBay and eBay has the option of "eBay Money Back Guaranteed" on said item. The strange part was that there was no authorization for the item to be shipped and I was not required to sign upon delivery. Seller was also accepting returns on the item. I returned the item because it was not up to my expectations and once I shipped the item back, the seller opens a case stating that the item was not returned back. I contacted UPS and opened a claim, filing a lost package and gave them the return tracking ID. They said that they contacted a certain phone number and no one was answering, leading me to believe that the seller has received the item and just does not want to issue me my money back. Can I sue eBay or UPS? Because I check the certain value of what an item has to cost in order to open a legal case to sue here in New York.

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Seller pulls a case of item "not delivered", eBay does not issue me a refund | Returns | eBay Community