Says I have return label in email, can't find it

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I got an email saying I had a return label to return an item back to the seller. I click the link and it's just the seller's address, no label anywhere. I'm on a desktop computer (not phone). Is there somewhere else it would be? Thanks.

funky_squirrel

4 View listings

Posted 5 years ago·Last reply 3 years ago

3 comments

kh-leslie

·3 years ago

0 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

albertabrightalberta

·3 years ago

I can explain it to you but I can't understand it for you.104 View listings

2 year old thread!

victoria777p

·3 years ago

232 View listings

DOWNLOAD THE APP!

Same thing happened to me after an hour of frustration trying to contact customer service (impossible) I had a hunch to download the ebay app (I was using my phone and the mobile desktop version). There was also a non-working link with that email which to request the label be resent. GLAD I FOLLOWED MY HUNCH, when I downloaded the app, the label was available to either print or email, and the resend label option was also working.