Returns | Returns | eBay Community

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I’ve purchase $ thousands of items since becoming a member. I ordered an inexpensive (thankfully) shirt. The description of the shirt and photos did not match what I ordered. I set up a claim and attached pictures describing the issue with the description. This is the 1st purchase I ever returned.

I received an addressed label to return the item. There is no shipping cost to return.

However, the packing slip identifies the request for refund of only the purchase price of the item. WHY is the Seller not required to refund the initial shipping cost???? The description of the item was not accurate. The photos were not accurate. The buyer (me) is out the cost of shipping. WHY?

odusty1424

161 View listings

Posted 4 years ago·Last reply 3 years ago

1 comment

kh-vince

·3 years ago

0 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.