Returns | Returns | eBay Community

I have already requested to cancel my order, but the seller has not responded. The item has not been shipped yet and no tracking number has been issued. Please assist with canceling and refunding this order. I am currently in South Korea and cannot make a phone call.

ji_1960

3 View listings

Posted 11 months ago·Last reply 11 months ago

3 comments

grand-and-glorious-purpose

·11 months ago

Cosmic Visionary1264 View listings

@ji_1960 wrote:
cannot make a phone call.

There is no call to make.

soh.maryl

·11 months ago

110 View listings

You, the buyer, cannot cancel this purchase. ONLY the seller can cancel this purchase on your request, but there is no eBay requirement that he do so.

albertabrightalberta

·11 months ago

I can explain it to you but I can't understand it for you.104 View listings

Sellers aren't required to accept cancellation requests.

If this is the seller from whom you received your most recent feedback, I have to ask whether you looked at that seller's feedback?

At this point, there's nothing you can do except wait and see if he shipped and you receive it.

The order would show an estimated delivery date and if it doesn't arrive by that date, on the next day, go to your order and click on, "I haven't received it."

The seller will have to respond with either tracking showing movement or delivery or he'll have to refund. If you don't get either, go back to the case and ask ebay to step in.