Returning a return | Returns

jirv23 · 2024-01-08T15:25:23.073000Z

Hello, looking for some advice. I recently sold an underfloor heating controller. Buyer received it and installed it.I was told the unit would not power up so he requested a return I accepted it and the item was posted back to me.On receiving the unit I attempted to power it up and found it to be in a working order.We had a discussion and found he had removed a wire link that was required to make it work.He has agreed to take it back as it had been modified during installation making it not suitable for me to resell.Can someone please tell me the best way to sent it back to him and cancel the returns process? Many Thanks

Home
News & Updates
Buying & Selling
Explore Categories
About
Community Events
eBay Help

Discussions