Find the item in your Purchase History and press the big, blue 'Return this item' button. Follow the prompts and submit your claim. Here's the long read. >> eBay Money Back Guarantee policy
If you received an item that's not as described, you need to open an item not as described case within 30 days of receipt. After you open that case, you return to it in 4 days and ask eBay to step in. The seller is supposed to send you a prepaid return label.
PLEASE read eBay's Money Back Guarantee for buyers.
house*of*paws
·3 years agoHi @corortega-0
Just ‘tagging’ you so that you can find your post to read the answers. 🙂
mtgraves7984
·3 years agoFind the item in your Purchase History and press the big, blue 'Return this item' button. Follow the prompts and submit your claim. Here's the long read. >> eBay Money Back Guarantee policy
soh.maryl
·3 years agoPosting your problem here will not resolve it.
If you received an item that's not as described, you need to open an item not as described case within 30 days of receipt. After you open that case, you return to it in 4 days and ask eBay to step in. The seller is supposed to send you a prepaid return label.
PLEASE read eBay's Money Back Guarantee for buyers.