Return / refund
Hello I sold an old but working laptop. Small money. Buyer after 4 days messages “WiFi not work, money backâ€
3 comments
Hello I sold an old but working laptop. Small money. Buyer after 4 days messages “WiFi not work, money backâ€
kalyoth
·2 years agoIf you are refunding it - make them return it at least. That way you can see if you even get back that which you sold.
Unavailable member
·2 years agoIf the buyer opens a return for not as described you will have no choice but to accept the return, issue a return label and refund on return, or refund to allow buyer to keep the item.
Edited to add: I don't see a laptop sold how long ago was this sale? If it's more than 30 days Money Back Guarantee window has closed. However a buyer can file a chargeback up to 180 days if they used PayPal or credit card.
13k13k
OP2 years agoThank you. It was sold April 9th.
I think I’ll have to just refund and take it as a loss.